I have my headlights and folding mirrors on auto. But when I got my car back, the settings had been changed.
Great service. Both at the service desk and cashier attendants.
Christian is a great service advisor. Will definitely come back and schedule more services with Christian in the future.
Chris Santos is the main reason that I stay with Lexus. He is great to work with, he communicates in a timely manner and is always professional. I trust that he will always take care of the needs of my car as he has a high level of integrity.
Very competent, helpful, & thorough.
Elijah was very professional. Thank you very much.
My service consultant was awesome however I was not happy with the scheduling I had an appointment with Sergio who was not in the day of my appointment I should have been notified of this change otherwise completely happy
Tony was a pleasure to work with.
Manuel not only was good at his job. He also remembered me and my name. He took the time to listen to my concerns and address those. At pick up he took the time to walk me through some features of my car. Great person!
Everytime when I bring the car in for service,the next day we come with different issues
I brought the car for oil change and tires rotation and the next day the tpm sensors all are broken
, don't understand that
Joe is a true professional, great to have had him. He is a huge asset for Lexus. The tech fixing my car also is super good and both very caring and making certain the customer completely satisfied and happy. Thanks to both these men. Dorothy K
Garden lounge was comfortable. Service was thorough and efficient, they returned the car clean. Delilah was pleasant, professional, and helpful.
Maico and staff did a great job and ansewered every questions i had. 11/10 score. Thank you.
We paid for a prepaid maintenance up to 55,000 thousand miles and twice I’ve gone back they said it only covers tire rotation which I think is ridiculous. We’ve taken it to Pembroke Pines Lexus. They’ve covered the old train everything else we’re bringing it to you guys and it’s not covered so somethings not correct if you were disappointed buying the service from Lexus and now they’re not honoring it very disappointing.
I am so happy to service at Lexus of Glendale and special thanks to Service Director Chris Garabedian he was so kindly and helpful person,
Thank you Chris ????
Great guy really took care of me
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