Sam Lamas is an excellent service manager. He took great care of my car and his manner is very good, too. I have great confidence in him.
I know that no one is perfect and I appreciate your taking ownership of the oil drain plug issue and correcting it. Experiences like this keep me and other customers coming back!
I was wondering if you ever found anything out with the seat warmers. Our loaner vehicle got much hotter.
Adrian was great. Unfortunately your waiting room was a refrigerator and has music so loud I could not concentrate on my newspaper.
Cory was professional, answered questions knowledgeable and when unexpected service was needed provided a loaner car that I hoped to test drive at some point in time,
Alec was very professional.
Excellent service. Nice facility. Wendy is great. She gave great suggestions.
He is such a great advisor! I would recommend him all the time!
Adrian is fantastic! Always very thorough, helpful, and kind. Updates are timely. Expectations are set practically for the start, which is always helpful come time for the bill. This time was a pleasant covered visit and Adrian made sure everything was perfect as always.
Excellent service. Travis was friendly, efficient and very helpful. Always a pleasure.
Joseph was very friendly and helpful! Thank you!
M.J was very professional and I was happy with the service
Jeff is always trustworthy and extremely knowledgeable. I would trust him with my bank ATM pin.
It’s always a pleasure coming to JM Lexus for service on my car. I have been with the same service representative for the last four years and he is as amiable and professional today as he was the first day I met him. Chauncey Levy always greets you with a smile, will answer any question you have about your vehicle or the service about to be done, and is such an exceptional representative of your brand. Thank you, Chauncey and thank you, Lexus.
Helen was very helpful, professional and proactive. I really appreciate her service.
Wendy was AMAZING, it was such a great experience. I want to shout out Vincent that worked on my car as well, clveey nice and informative! I had an amazing experience which is why I only come to this location. THANN YOU all for what you do to assist us daily!!!
Jeff and the Metro team were great yet again. Thanks
I thought she was great at her job,attentive to me &the other 2 customers I saw her deal with today,and would be delighted to work with her in the future.
As always, JM Lexus offer a wonderful customer service experience. Hats off to Wendy for the efficient service
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