Jennifer was very considerate and kind. She knows Lexus and knows customer service. We will continue to use Lexus of El Cajon for service and any purchases in the future.
Thankful, happy and satisfy. You are wonderful Jorge and thank you so much for your help! God bless you!
Great customer service, service advisor was very knowledgeable.
I was treated with respect and a professional manor.
I'm happy for your services.
Tino is good service adviser.
As always amazing service from Chris! Thank you
Outstanding service and support. Mr. Ruiz receives a 5 out of 5.
Best service agent I’ve ever met
He’s amazing, wonderful service
Tony is amazing, and took care of me
Car felt brand new after alignment. Enjoy the videos of my Lexus being serviced, which makes it easier to understand status of my vehicle.
I appreciate Arturo’s knowledge and courtesy.
Everything was great. Thank you!
Tino is a great service representative. Always keeps me updated on the service. He always takes my call and I am able to get an appointment always in a timely manner.
Elijah was professional, knowledgeable, and welcoming. Best in class experience.
Efficient and courteous service! Joel was professional and insightful with his review of the service performed. Thx!
The whole JM team made me feel like family ! Daniel W. has been very professional and informative with all my questions , all the way to Enrique at Parts dept. was very helpful as well as Jonathan and Wendy very nice to the gentleman that gave me the loaner to the young woman at the front desk and everyone there has been pleasant and helpful ! Thank you JM family ???? highly recommended dealership ! 5 stars ✨ -Damien A. Cruz
Special thanks to Jessica the parts manager who stepped into help short handed service writers. She took superb care of my service. She told me she would check on my service and call me back. She actually did it! She was on top of my RX 500h progression to the various stations. She deserves special recognition from management for her above and beyond service.
Ivan was a lifesaver very efficient and professional
Social