Omar Maeda was a pleasure to work with Very knowledgeable about the product and his job
Roberto was great- filling in for Rob
I learned a lot today as well as have my recall done. I am so pleased with my car and my dealership. I learned that I’ve been making appointments in my app for a carwash. Then I receive a no show each time. It’s because I don’t need to make an appointment on the app. It’s to at the dealerships webpage. Who knew. I ran into so many helpful and willing to help staff. Thank you.
Roberto was great to work with and put in the effort to make you feel appreciated and understood. Vy was also informed, quick to get to you, and very personable. Great people to be the first form of contact.
Good people. Friendly and knowledgeable.
Aaron was very pleasant and explained clearly to me the options and actions taken after I returned to collect my car. Excellent customer service and knowledge
Other than your Guest Lounge being freezing cold…. Appreciated the car wash which I didn’t expect because it was a recall issue, and filling my gas tank was a total surprise! Thank you. I’ll have to tell my dealer back home about that! ????
Cassie was very courteous and professional, she got me in, and into my loaner vehicle quickly. The only concern I have is not with Cassie but the pricing. I feel that $ 1,500 is entirely too much to pay for tires; that's crazy to me.
John Nahar was so professional and provided me with timely updates. Very professional team. Thank you for a great service
Adi was exceptional!! The young man who delivered my vehicle back to me was also did a great job.
Trevor Lee is a valuable asset to the Lexus dealership.
Staff very friendly and helpful! Everything was explained to me thoroughly.
Very satisfied thank you!
Adrian was very helpful, professional and kind. He called me when the car was ready and explained everything thoroughly!!!
Joseph provided such a top tier customer service today and it must be recognized. He pulled out our chairs to sit. He spoke to us in such a professional manner. I have never had this type of customer service experience coming to JM. I truly loved my experience today.
Sam’s the best. Very friendly and informative
Jeff is the best. He is so patient , through, and amazing at his job. He keeps us up to date so we always are aware of times and what is going on! Thank you :)
Sam was great. Was on top of everything and helped me get in and out of there quickly. Highly recommend him and hope the next time I come in he’s able to be the point person for my service.
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