Alfred N. was the absolute best!!!
John always handles everything for me in a timely fashion. I appreciate his calm demeanor. He’s made sure my 2009 IS250 has been well maintained. Knowing John since 2009 is the reason I will look at JM Lexus first for my new car.
Thank you, im still having the same issues on my Lexus. Please reach out to me if I can bring it in at 7am Saturday the 7th of February?
Aaron is very personable and professional throughout process of service. Always highly satisfied with Lexus family. Thank you
I arrived at the service department and waited by my car for quite a while. No one acknowledged I was present nor did anyone try to come help. 1/5 stars
Jeff Miller did a fabulous job!
Sergio is very knowledgeable, kind and patient. He is the best!
Jesse was very professional and had my car done on time!!
I have the car back...so far so good...no complaints about the service, convenience and satisfaction.
Excellent service, over the top courteous techs. Keep up the good service and attention to detail. Thank you
My experience always outstanding 100% Alfred deserves recognition give him a raised a Lexus Grammy award he is outstanding with his job
Alejo was very professional and amazing. Thank you for caring for your customers.
Robert was friendly and really helpful! Great customer service, got me in and out of the dealership quickly which is appreciated.
Prior to this, I had bad experiences with other service attendants. I dreaded taking my car in for service after so many years visiting Ontario Lexus. Today Gerardo made my visit the best! He answered all my questions and got me in and out with a good amount of wait time. Never have been taking care of like I got treated today. Gerardo is great at what he does with exceptional customer service. With no doubt I will return again because of him. Thank you.
Henry Montoya took good care of me.
Jennifer is always a delight to work with.
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