I just had a recall fixed, it’s a software update and a tire rotation. I was told car wash was free but found out that it was a quick pressure wash probably. Crown Lexus used tap water so when it dried left white hard water stain. If only they should have wiped it dry but they left it air dry. I have to rewash it myself and wasted another hour sweating and tired. Ontario Lexus dealer, purchase a spot free washer so you get better customer satisfaction.
I appreciate Chris Santos and feel he is such an asset for Crown Lexus. He has been my Service Advisor for several years and I have never been disappointed. ✨️
Thank you Sebastian. Great Service.
The whole team of workers are wonderful people. I’ll sure recommend my friends to patronize you
Mark was professional, helpful and speedy. Couldn’t be happier with the quality of the service.
This is long overdue but I’d like to note that I’ve always liked the Lexus of Glendale service team. I didn’t think the experience could be better until Taha Aoukal was my advisor! He was above and beyond the most knowledgeable and helpful! I’m not the most intuitive when it comes to cars so his patience with my questions and his amazing answers really was a whole other level of experience. I have anxiety when it comes to buying and servicing but he made the process so painless and every concern I had with my car was taken care of! Also Cristian who set the appointment made everything so easy to come in!!
Arturo, He is the best professional employee in Lexus because He is kind to his customers and take care of all customers request, so He can take care of it with confidence. Thank you for your support.
Great Service as always, perfect 10
My experience with Crown Lexus was great and it was all because of Mr. Mark Gray. He was kind patient and very helpful. He made my experience great!
Every person I’ve dealt with from John Brown to Billy Bailey has been so friendly, professional and courteous. Great job Colorado Springs Lexus!!
Sean is Best service tech I've dealt with
Excellent service that made me feel valued as a customer
Great service provider outstanding job thanks
It was my first time at Lexus of Cleveland. Staff was kind and friendly. The consultant and manager paid attention to detail and I was very impressed. Definitely a great place for service!
Very happy with MJ and your service department
MJ was pleasant and able to explain my questions and concern. What I really appreciated was he making me sure what I have to be concerned
of and to address these appréhension in due time.
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