Customer service was courteous and helpful on the expectations when the vehicle was ready.
Daniel is always a pleasure to work with and very professional. I trust him completely.
Each time I visit Lexus, John Nahar has provided exceptional customer service. Thank you, John!
You are truly BLESSED TO HAVE SOMEONE AS AMAZING AS JOE PROFESSIONAL POLITE SO KNOWLEDGEABLE SO KIND AND TOTALLY LISTENED I HAVE BEEN A JM CUSTOMER FOR 30 PLUS YEARS 10 SUV'S OFVOURSE JOE WAS NOT HEAR EGEN ISTARTED WITH JM CERTAINLY A TRUE ASSET TO THE ORGANIZATION YOU HAVE AN EXTRADIARY PERSON CHERISH HIM I DO AND ALL THE FOLKS I RECOMENDED CHERISH HIM PLEASE TELL THE OPERATORS WHO ANSWER THE PHONE THAT IF B JOE IS **** AND DIESNT HAVE AN OPENING CALL HIM THE PERSON I SPOKE TO NEEDS ALOT OF COACHING JOE IS ONE IN A MILLION AND HE TRULY ADDS TO THEARENA OF EXCELLENCE AT JM LEXUS
service advisor maico
made my stay in the service depart very comfortable relaxing and I felt like I was part of the team.
Delilah was a pleasure to work with very thorough professional and friendly
Jeff is terrific. I feel comfortable with him overseeing the work on my car.
MJ was wonderful.. very professional and caring… he’s a wonderful representative of JM Lexus
Helen was great! Super fast with everything I loved my visit with her thank you Helen!
It is horrible. I was there yesterday to told there is battery dead since I can’t start the car and had AAA come over the report said battery’s dead. Your maintenance services department said everything is good and just did recharge it. What is that? My car just now is dead when I was about to leave to work and I have to go back your Service for not even 1day. You are wasting customers time and this car I only brought without in 2 weeks. This is not acceptable.
Joe was helpful in telling me who to contact in pursuing my issue with a design flaw with my 2019 Rx350. I think he demonstrates a great work ethic and it is a pleasure dealing with him.
Junior was friendly, attentive and personable. He addressed my concerns and advised me appropriately. I felt comfortable.
Always a great experience.
Christian was very friendly and helpful throughout the whole process. He made everything go smoothly.
Chris and service was excellent.
So thankful for UBER SERVICE
Thank Helen great service
Very friendly acknowledgeable and waited for me till I get there
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