Thomas was great. He listened, raalized the issues, & resolved problems within his power with me. He is a great asset for Lexus & Lithia.
Thank you, Alfred, for taking care of all of my requests during one appointment!
Excellent and efficient!!
Everyone was very kind and took great care with my car keeping me informed.
Best service center among all locations
Great service advisor as always
Jerry is always so customer service oriented, goes over options and answers all our questions.
Sergio is always the best.
He goes above and beyond whatever is necessary.
Great customer service each and every time!
Justin in Service was amazing! He was very transparent in explaining the service options and extremely friendly. I love the video and service invoice you sent during stay. Lexus on the cutting edge!
Service was great! So glad I decided to go with frown kexus. Every experience has been wonderful!
Mark worked with my collision company to arrange for this strange buzzing sound in my car after my car was involved in an accident. The process was seamless and I am so very happy that my car is finally fixed. Mark answered all my questions and helped with making a very confusing process less confusing. And I got a loaner as well and didn’t have to worry about being without a car.
Robert was great. The appointment we had apparently was not scheduled in the system but Robert was able to get the vehicle squeezed into the schedule and I was on my way with not much of a wait. He’s professional and provided good service. He owned the issue and fixed it. Will come back for future service needs.
Delilah was amazing once again! Very attentive, moved me through the process quickly and adequately addressed some questions that I had about the vehicle. It’s been a real pleasure worrying with her and the entire Service Team ant JM Lexus
Great customer service..from introduction, update on progress, issues of concern, resolutions options completion
I scheduled my service appointment at 8:30am, arrived promptly at 8:10am and I let them know that I was waiting for my vehicle. It took them 3 1/2 hours to complete the service. I had to ask a team member to please check on my vehicle status and after few minutes they call me that my vehicle was ready.
Arturo has always done an exceptional job. He is professional, kindhearted, and a pleasure to work with. You are blessed to have him as an employee!
Paul was very professional!
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