Excellent Service from Lexus.
MJ was awesome at making things go smoothly while being informative and genuinely kind.
Mr. Anderson is courteous and professional.
Billy was very helpful and communication was excellent. Great service experience.
Everything is top notch service. Thank you metro Lexus
We were told it would be 30 minutes. In actuality it was 1.5 hours but new panels were put on (others were “warped”.
We would have appreciated a notification of the length of service time.
Great service from Xavier. Thank you!
Your service department fixed a problem that two other dealers could not fix. Your tech on a visual inspection found the problem. This is the third time your department has fixed a problem that two other dealers could not. Thank you for taking care of the GX.
I asked to have an oil change added to my 5000 mile service even though the manufacturer recommends every 10,000 miles. The oil change wasn’t completed which means I now need my husband to do it.
Trevor kept me informed throughout the day
Exceptional service,, as always! So friendy, helpful and professional!
There were some issues with the parts delivery that caused some problems for me. I was given an electric loaner car for overnight. I’m not fond of driving so driving an unfamiliar car was stressful. I realize that doesn’t have anything to do with the level of service provided by your service technician. He was very apologetic about the shipping issues. Is it true that the dealership provides unlimited car washes for vehicles purchased from Lexus of Omaha?
Job well done. Thank you Sergio!
Always a great experience with the service department.
Jeff Miller is amazing, knowledgeable, kind and professional. I trust him completely with my Lexus. The staff is kind and professional as well. Thank you Lexus staff for taking good care of my Lexus.
Luis has done a very good job. He was friendly and professional. My car was finished after one hour. The car has been cleaned in and out.
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