Shedrick is the best ! Always ensures I am taken care of, answers any questions I might have and always updates me on anything that needs to be complete on my car. Amazing customer service per usual!
Delilah Cardona, she was great! Took excellent care of my vehicle and made me feel comfortable and confident with JM Lexus again.
Great ???? job
Delilah Cardona!
Thank you,
Ron Ritter
Excellent service by Sean & another attendant, who was able to connect the radio ĺto my phone correctly using an Android. Tmky Sometimes it takes a looking outside the box...
Helen is always kind,friendly and easy to talk to.I did not have to wait long for Helen to show up. She explained what will happen to my 2025 ES350 for the 5k service. Check in was quick so was the pick up.
I will see Helen again in the near future.
Manuel provided excellent service and kept me informed through the whole process
Awesome customer service, thank you Billy
The issue I brought the car in for repair still exists. The window is not operating correctly.
I really appreciate Robert's professionalism. He was very accommodating and he made my experience. They're very welcoming. I look forward to using Robert as my service advisor in the future.
Thank you. Ashlee was super.
Excellent service!!! Thank you very much!
I am very grateful to Alejo Morales. I have been coming to you for service for three years, and he has been assisting me the entire time. He is a very responsible, punctual, and friendly employee. It is a pleasure to deal with a professional. Thank you Alejo!
MJ was great from start to finish & understanding my situation. Great customer service experience. Five excellent stars.
Danny was extremely exceptional and professional, so polite and kind, Danny was perfectly nice.
The service team and general manager service department took care of the matters at hand and resolve to my satisfaction. I have been going to this dealership for the longest time and I appreciate the team doing the best they can for their customers.
Everything went well and smooth. Thanks
Amazing customer service from beginning to end. Initial set up of appointment all the way to pick up of the vehicle was handled with excellence the entire time. 10/10 Thank you!
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