Service Center

Real Reviews From Verified Customers

Mohammad G.
5 out of 5
3/19/2026
Thanks of Sebastian. He is so friendly
Anitra W.
5 out of 5
3/19/2026
Pleasant and helpful service contact Ernesto Jaimes and loaner car service from Glenn Turner. Thanks
Marsha A.
5 out of 5
3/19/2026
Great service and proficient, friendly staff.
Michael M.
5 out of 5
3/19/2026
All went well ????
Karmen S.
5 out of 5
3/19/2026
Customer service that was provided by Sebastian was excellent.
Shoushanik A.
5 out of 5
3/19/2026
Erik was awesome. Kind and friendly. Went the extra mile in ensure whatever I needed was done. Thank you so much Erik
Laura S.
5 out of 5
3/19/2026
The reason I continue to service my car with you is due to Danecia. She is very efficient and knowledgeable. She has a very good attitude and a pleasure to interact with. Laura
Johnnie W.
5 out of 5
3/19/2026
Tino did an excellent job as usual!
Diane G.
2 out of 5
3/19/2026
Anthony was terrific. Knowledgeable and efficient. However the loan car situation is terrible. It took me almost an hour to drop off my car for service, just because there were not enough loan car people to handle the number of people dropping of their cars in the morning, most of whom were rushing off to work. Surely it can be done more efficiently as it is at thousand oaks and woodland hills lexus. Dianne Gorsey
Judy K.
5 out of 5
3/19/2026
Absolutely!!!
Chong N.
4 out of 5
3/19/2026
Vincent did a great job getting my GX the maintenance it required.
Charlotte D.
5 out of 5
3/19/2026
Everything was perfect. I appreciate Jose’s attention to detail.
Omni F.
5 out of 5
3/19/2026
Thank you Maico for all your help today! You were kind, professional, and very knowledgable! I will see you next time! -Omni F
Alan W.
5 out of 5
3/19/2026
Thank you to JM Lexus for squeezing us in without an appointment - identifying the problem and fixing it. Thanks also to Omar for being helpful.
Gwendolyn B.
5 out of 5
3/19/2026
Excellent Service from start to finish
Eileen L.
4 out of 5
3/19/2026
She was excellent and explained in detail what was done. Everything thing I requested was done.
Richard H.
5 out of 5
3/19/2026
Sam was excellent. A great ambassador for Lexus. Knows the product, quickly understands customers short term and long term goals; with good advice how to achieve with Lexus. Sam is personable, funny, and thoughtful. Service is important to choosing car to buy. It really makes a difference for me to choose Lexus again.
Sun Y.
4 out of 5
3/19/2026
Art is the best!
Scott K.
5 out of 5
3/19/2026
Per usual Billy went above and beyond to take care of me and my vehicle. Keep up the good work Billy, see you next service.
Gil B.
4 out of 5
3/19/2026
Sam was great to work with. He’s very knowledgeable and did everything he could to get my problems solved. I couldn’t ask for anything more.

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