Service Center

Real Reviews From Verified Customers

Norma H.
5 out of 5
4/21/2026
Thanks for the attention and service Im very happy with my car and the kidnes and friendly service theJhon Nahar. He is professional and the relationship is familiar
Stephen C.
5 out of 5
4/21/2026
Juan was very efficient. Very pleased with the service
Mark M.
5 out of 5
4/21/2026
Jeff is a top notch employee! Always enjoy working with him!
Staceyann T.
5 out of 5
4/21/2026
Ok
Octavius J.
5 out of 5
4/21/2026
Satisfying experience with Mr.Maico William. All issues addressed. Appreciated his help. Thank you. O.W.Jones.
Daniel H.
5 out of 5
4/21/2026
Everything was easy, smooth and done quickly. Very happy customer!
Patricia W.
5 out of 5
4/21/2026
Great service.
Charlotte C.
5 out of 5
4/21/2026
Autumn was very helpful and the service was completed very efficiently.
Paul R.
4 out of 5
4/21/2026
Xavier never fails to make an extreme effort. In my opinion, JM is very ,very fortunate to have him
Susan H.
1 out of 5
4/21/2026
Was told appointment would take 2-2 1/2 hours and It took 4 hours. I was waiting but my husband finally had to come switch places and cars with me so I could go to work. Also, car had alignment but the print out I got said everything was aligned except for the right wheel. Not sure why that wasn’t corrected.
Marion D.
4 out of 5
4/21/2026
The only problem I had was the wait time for what was done.
Nicholas W.
5 out of 5
4/21/2026
Great service, understanding with my questions, and easy to talk too.
Robert M.
4 out of 5
4/21/2026
Roberto was great. Very helpful when I had to make multiple appointments for the vehicle
Vincent N.
4 out of 5
4/21/2026
Robert introduced himself, then ask me how my morning was going, then, I replayed great. Robert was very friendly. I live in the city of West Covina and easily I Can go over to Longo Lexus, but I choose to go crown Lexus in Ontario because of the loyalty and respect that I received from your dealership service. The respect I get from crown Lexus IS greater than driving 6 miles to get treated like, I'm nobody. I rather drive 30 miles and get treated like a king. Then to be ignored. Please continue to have people like robert in your staff.It really makes a big difference.Thank you.
Kathy K.
5 out of 5
4/21/2026
Adrian is easy to work with and I appreciate his attention to safety in my vehicle.
Fifi H.
5 out of 5
4/21/2026
Tony has been great, friendly and politely . He answered all my questions .
Mariano S.
5 out of 5
4/21/2026
Faustino Ruiz is always amazingly fantastic, serving my needs.
Soheil L.
5 out of 5
4/21/2026
I am very happy that Jesse Colon was my Service Advisor, he explained the scope of the service and pricing, and finished the work on time. Jesse is very pleasant to work with.
Sicheng L.
5 out of 5
4/21/2026
Tony is a good guy, thank him for the service.
Wendell B.
5 out of 5
4/21/2026
Helen is amazing and always love the customer service she provides. A+++

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