Fast, friendly and helpful. Great experience.
Hate your bate and switch price quote. Pretty sad and unethical.
Erika Mata is a great adviser and he answers all my concerns !!
There was a bit of a mix up but Randy made sure to make it all right and follow up in a timely manner! Very friendly and professional service advisor! Made my experience that much better!
He was very patient with me. They started the car & then I decided to add more work. Then I called later and added something else which he took care of. Very nice guy.
Maria was professional and excellent at her job. She explained in detail what was required and she made sure that I was comfortable as I waited. I will definitely request Maria in my next appointment.
Hello, we drove the Tx to Tampa over the weekend and the noise from the driver side seem to have gotten worse
I was very pleased with the service I received from Manuel. Manuel was very thorough with explaining what services would be done. He offered to clean my car during my service visit. Manuel was very polite and professional.
Cassie was wonderful as usual! Truly a professional!
Kori was professional, knowledgeable, and friendly!
Jeff Miller does a great job for this dealership! I trust his comments and suggestions and he always treats the customer as a priority!
I would appreciate the opportunity to follow up with you. Please email me at with your availability, including a convenient time and location for us to discuss. Thank you.
Very responsive with good communication.
Eirik was extremely helpful. I had become very frustrated after having my car in 3 times for the same issue and being told there was nothing more to be done y one of the service technicians. When I called Eirik, he stepped right in and made sure the problem got solved. He worked very hard for me and kept me in the loop the whole time. He should be commended!
Trevor communicated well so that we have a plan to deal with two service needs that were identified.
Trevor was great! Super easy to work with and very personable, would recommend working with him.
Made it very clear what was going on with my vehicle in ways that someone with or without experience in the industry, or knowledge of vehicles would understand.
Alec was very pleasant to work with and communication was excellent. I would also like to complement Michael the driver that delivered my car back to me. It’s not the first time I have had the pleasure of dealing with Michael. What an asset he is to your company. I never worry about my car when I know Michael is driving! He is such a professional, polite, and genuinely kind person. Thanks again Lexus , it’s the service that keeps me a Lexus driver not to mention the great automobiles. Nineteen years and counting I have been your customer.
Nick was excellent. He explained everything very well and to the point. He was correct on his estimates and prices and was able to save us some money. Made the service experience as comfortable as possible.
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