Service Center

Real Reviews From Verified Customers

Jane L.
5 out of 5
4/28/2026
Very polite. Easy to deal with. Can tell he takes pride in his job via his phone manner.
Dana P.
5 out of 5
4/28/2026
Thank you!
Melissa J.
5 out of 5
4/28/2026
Thank you for taking care of my Lexus so that I have a luxury car to drive that I can depend on.
Mark B.
4 out of 5
4/28/2026
I’ve worked with Cory before. He never disappoints. If I need service I deal only with him. I hope you’re paying him enough to keep him.
Kelly C.
5 out of 5
4/28/2026
Alec was great and always available to Answer my questions and provide a status update.
Sarah H.
5 out of 5
4/27/2026
Sam was extremely helpful, knowledgeable and polite! I am always satisfied when I take my car to JM Lexus.
Pascale B.
5 out of 5
4/27/2026
Omar is the best specialist that have worked with at Lexus. He is very kind, professional, and really makes the experience very smooth. He deserves a raise!
Fernando P.
2 out of 5
4/27/2026
Promise to call me back on Monday between 9 and 11 AM. Once you figure it out about my warranty. It is now almost 5 PM. Not even a court courtesy call to update me.
Natasha H.
5 out of 5
4/27/2026
N/A
Ronald B.
5 out of 5
4/27/2026
Gerardo was great
Ivon N.
5 out of 5
4/27/2026
Always the best !!!! Daniel best advisor in the world!!!! Always happy with JM Lexus ❤️
Michelle V.
5 out of 5
4/27/2026
Luis was great ..
Maxine L.
4 out of 5
4/27/2026
I trust Joseph’s recommendations and suggestions for maintaining my Lexus in good working order.
Harvey M.
5 out of 5
4/27/2026
Excellent and on time service.
Mary C.
5 out of 5
4/27/2026
Service was great and Vi did a great job. She was very professional and courteous. A great experience
Melvin Y.
5 out of 5
4/27/2026
John is so easy to work with! He took care of all my concerns. Thank you!
Markus V.
2 out of 5
4/27/2026
Disappointed with the overall experience. Lexus didnt fix the issue that I had last September. The car began having the same issue two months later. Brought it back in early this year. Instead of fixing the issue they made me pay another 1000 dollars. Took around 3 months to get the correct part in. And when it arrived they took a few extra days to fix as they sent the wrong part. Then to top it all off they didnt even wash the car as they said they would. Or if they did it wasn't washed well at all.
Jing Q.
5 out of 5
4/27/2026
Helen did a great job on helping me with my car, Will come back again for the future services!
Nancy L.
5 out of 5
4/27/2026
Ashley gave me complete confidence in the fact that the service department would get my car issues repaired. I really appreciated the loaner vehicle that was given to me for my use. Thanks.
Russell N.
4 out of 5
4/27/2026
Always quality service. Thanks. Not planning on a trade in for quite some time.

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