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Real Reviews From Verified Customers
Service Center Review Summary
1 out of 5
12/28/2024
I made an appointment for recall items to be repaired. Parts were not in stock. I specified when I made the appointment that this was for recall repairs
Representative did remain chipper as he told me to call back in a week to see if the parts had been received so I could make another appointment. I used part of a vacation day to take care of this and it was wasted time.
5 out of 5
12/28/2024
Jeff is always awesome to deal with.
5 out of 5
12/27/2024
I am extremely satisfied with the service and price.
5 out of 5
12/26/2024
George was great. Thank you
2 out of 5
12/25/2024
The service was not completed. I was waiting for a call regarding exterior trim that was falling off the 2024 telluride with 17K miles. I opted to return the vehicle once the new trim to have the seat recall and trim to be completed at the same time.
5 out of 5
12/24/2024
Service for my Telluride was completed in a very timely manner.
5 out of 5
12/24/2024
Satisfied.
5 out of 5
12/24/2024
The best!
5 out of 5
12/24/2024
Friendly Staff and efficient service.
5 out of 5
12/23/2024
Great service from Eric, Thank you
5 out of 5
12/23/2024
Eric was amazing he was very helpful and very informative. Went above and beyond in helping me get my car situated and estimates for paint jobs as well.
2 out of 5
12/22/2024
Poor communication
5 out of 5
12/22/2024
Service is always great at Covina Kia and Eric was very helpful
5 out of 5
12/22/2024
Had no issues and great customer service. Service on vehicle was done in a much faster time than anticipated. Thank you very much.
5 out of 5
12/22/2024
Matt Park provides excellent customer service!
4 out of 5
12/22/2024
I was surprised how expensive the repair was though
5 out of 5
12/22/2024
Michael Connelly is Awsome! He is always professional, courteous, and goes the extra mile to make sure I get the service I need. He is an important asset to your company!
5 out of 5
12/22/2024
Erick was very helpful
4 out of 5
12/22/2024
He is very professional and patient to explain to me what needs to be done. the price is very expensive. I hope kia will lower the service price. Resealing of oil pan is $600 plus dollars.
5 out of 5
12/22/2024
Very good customer service very respectful and helpful and honest too
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