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Service Center Review Summary
5 out of 5
1/22/2025
Thank you!
5 out of 5
1/22/2025
Great customer service!
5 out of 5
1/22/2025
I was very pleased with my experience. All my questions were answered. And my car was returned in a timely manner. I would recommend Covina Kia without hesitation.
1 out of 5
1/21/2025
The check engine light appeared again.
4 out of 5
1/21/2025
George was awesome in contacting me when I was not happy with the service the first time. He called me concerned and ask what he could do to make it right. I appreciate George in making his best effort to help a returning customer.
5 out of 5
1/21/2025
They were nice and it was done.
4 out of 5
1/20/2025
The process to schedule maintenance is easy and emails on the status were very helpful. I enjoy working with Mike Connelly who always keeps me updated and worked well with my AAA claims agent to exchange information and provide status updates.
I also love having the shuttle service that I used to pick me up when my vehicle was ready.
5 out of 5
1/20/2025
Took the time and explaining everything with my vehicle and was kind enough to let me know there was no more washing out the vehicle and everything but overall, I think he was a very nice guy. and I appreciate the help that he showed me and explained everything to me overall I would say he’s a very excellent employee
4 out of 5
1/19/2025
Matt did a great job of explaining everything thoroughly and helping with my next appointment. I did however notice that the windows were not cleaned well at all and they even looked worse than before I brought my SUV in. The dirt was just smudged all over. Wish they would have still done a car wash.
5 out of 5
1/19/2025
Jorge did a good job of helping me of picking up my car at passed 7pm and also help me doing the loan processing till it's done.
4 out of 5
1/19/2025
Yes! Polite, nice, quick and knew his stuff.
5 out of 5
1/19/2025
Michael Connelly always takes good care of us!! ????
4 out of 5
1/19/2025
Matt did a good job as a service writer…though it shouldn’t take 5 hours to rotate tires and update 3 software recalls.
2 out of 5
1/19/2025
Waiting about 10 days without warning seemed excessive
5 out of 5
1/19/2025
Excellent service from Kia Covina and Matt—efficient, friendly, and professional!
5 out of 5
1/18/2025
Matt is very helpful !! thanks him my car was ready in time I’m so thankful
5 out of 5
1/18/2025
I am happy with the results !
Thanks to Eric Perez.
5 out of 5
1/18/2025
Matt is a help ful and informative guy i Give him a 5 Star Rating
5 out of 5
1/18/2025
Great service
I was in and out in real fast
5 out of 5
1/18/2025
George Arroyo was always pleasant and professional the times we spoke. I'm happy doing business with Covina Kia.
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