Kia My Service

brought my car in with a diagnostic signal . told me it would be 4-5 days turned out to be 8. after $1500 the indicator comes back on 24 hrs after bringing it home

Great service!

Matt is awesome as always. He makes sure I'm taken care of.

Michelle is great, but the wait is unreasonable. I had an appt at 5:30pm but didn’t leave until 8:30. Service was an oil change. Also, I’m finding more things not covered under the “contract”. That’s on me for not reading the fine print, but was literally sold on it won’t the understanding that I will not pay anything out of pocket except for tires.

Mike always goes above and beyond to get us the greatest service our Sorento needs. He's an excellent employee

Always top rate service , especially when Mike is in charge !

George was attentive and excellent at following up with the status of my vehicle.

Very deceiving sales tactics. I asked for an oil change and was offered a 300 dollar and 700 dollar package. I shouldn’t have to repeat myself, and be told, “ we don’t offer what you got last time”

Gene Leib was outstanding. Great service, and great attitude

Fast and thorough

Danielle was professional and courteous. A pleasure dealing with her!

Michael was very thorough during my visit.

Easy check in and service.

Great service and personal attention. Was given a three hour schedule but car was finished in a little over two. Very efficient and well managed. Despite its distance from home, I would definitely consider using the facility for not only major repair but general service. Joe

I wish there was more of an explanation of the different service levels I could chose. I originally planned to get the value but he went and recommended the highest service level without an explanation.

I am satisfied with the services provided by Mr. Matt Park. He did an excellent job.

Eric was very kind while asking me the generic questions after bringing in my vehicle with an appointment. He was happy to know I came earlier as it takes a lot of time while at the counter trying to get information and check-in. He was very polite and answered my “first time hybrid owner” questions as it’s time for servicing they is new to me with this type car. He quickly made sure I had everything filled out and answered my questions even telling what they’d look for and why I had recalls. Then he made sure I had a ride as it would take a few hours. Before I left he sent a text so I could reach him if anything else came up on my car inspection. When I arrived back after the call came it was finished, he made sure I got my car keys back and just for added measure he walked me to my car. I’d say that was the kindest service I’ve ever had at any dealership since owning two other cars at different dealerships. Thx KIA!!!

He was amazing went beyond what was expected to help me and service my vehicle . He is 100% perfect and a example of how everyone in a service job should be and act!

Still waiting for part(s) for second recall item I came in to for service.

Ok thank you