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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
9/28/2021
Your service department is simply the best I have ever dealt with.
4 out of 5
9/28/2021
Already completed the survey!
5 out of 5
9/28/2021
Great experience as per usual
1 out of 5
9/28/2021
I presented a coupon that entitled me to new windshield wipers including a fee for installation. When I mentioned it to the guy at the front desk I made a big deal over the fact that my windshield wipers were shot. O mean I made A BIG DEAL about the windshield wipers. As I checked out i asked if the windshield wipers were replaced and the guy at the POS said the guy at the front desk didn't mention it
Really?????? It was the only thing I really cared about this whole visit!!!!!!!!
5 out of 5
9/28/2021
Excellent service
Thanks
4 out of 5
9/28/2021
Thasnk you
4 out of 5
9/28/2021
Frank and his associate are great at thier job.
Customer service like these guys provide is why I will always be a KIA customer.
2 out of 5
9/28/2021
From day one screwed on my warranty!! No one called me back!! No one in service ever answer’s so i call sales and then they give me an attitude! Literally told on sales rep to walk his **** down to service and tell them to pick up the phone!! All you guys cared about is getting the sale!! Will never buy from Kia ever again!!
5 out of 5
9/28/2021
Real good service tech.
5 out of 5
9/28/2021
Anthony was very pleasant! He made my experience well worth the wait.
5 out of 5
9/28/2021
Very professional and kind
2 out of 5
9/28/2021
I will be calling tomorrow to voice my concerns and disappointment with the service that was performed on my vehicle!!
4 out of 5
9/28/2021
Excellent customer Service
Accurate info
5 out of 5
9/28/2021
Dan is professional, courteous and appears knowledgeable in his job. I like the way he treated me.
5 out of 5
9/28/2021
Thank you.
1 out of 5
9/28/2021
There was a used black mask on the seat. I used pink mask. I was so grossed out plus I feel that they didn't check my tire pressure. When I had service at Kia of Cerritos I saw the difference. My tire pressure was exactly the same. None of your employees welcoming. Nobody smiled, said Hi. I didn't like the vibe there. There was a gentleman that did open the door for me when I went outside he was on the phone. I'm never coming back again. Plus the oil service was more at Cerritos. Moving to Rialto so I'll try Kia in Fontana. I live in LA and I don't mind driving far for customer service. Also When I went inside service I was standing there for a bit as if I wasn't even there.
5 out of 5
9/28/2021
Jonathan Martinez was very courteous and professional.
5 out of 5
9/28/2021
Good service
5 out of 5
9/28/2021
Thank you so much, they did a great job, but the car wash dept. Needs help.
5 out of 5
9/28/2021
Dan is the BEST. He is very professional and knowledgeable!
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