Kia My Service

Torrey was a pleasure to work. She made me feel welcome even though I just dropped in without an appointment. With employees like Torrey I will certainly be returning for all my service needs.

Thanks

I appreciate the service and hospitality that mr.willis showed me by letting me know that I could ask him any questions about the service and he would let me know when the service is done. Thank you Mr.Willis for everything

Very kind and informative

1st. I schedule an appointment for Friday 10/8/21 It didn’t show I had an appt. He said I could reschedule but I needed to have this done due to convenient. 2nd. I was entitled to two free oil changes this one being my second and that’s when things got personal from Anthony, until I INSISTED he would not look up my last visit to see the note that was noted in my file history, once he saw it his attitude became more personal, making statements that were unjust and it didn’t end there but you get the just !! 3rd. Upon getting an oil change I was eligible to renew my Drive Sure benefits and he quoted that I’m WAS NOT entitled to this benefit since I was getting a free oil change!!! This offered was made to me thru an email that I received and he was quite adamant to the point, making me uncomfortable with discussion these matter any further. Thank you extending me this opportunity to complete this survey, I feel better for being able to express my unsatisfactory experience.

Was great service. In and out as predicted. Was a great experience.

Awesome customer service

Very professional

No additional comments at this time.

Thank you Eduardo!

Eric Stayed in touch, had great customer service and information on everything going on. I would recommend KOB service dept. They have helped twice for two major repairs. And basic oil change. Thanks KOB.

Helpful

Mike Connelly was great but the service was slow and expensive.

It’s always a pleasure to do busy with Key West Kia and their wonderful staff.

While I was Happy with James service. There was a problem when ai picked up my car. Micheal forgot to give me my certificate form. So when I got to AAA in upland . They told me I had to go back to get the Certificate before I can get my tags. It was as a waste of my time and gas.

Thank you for the kind welcome. Great customer service and every question I had was properly answered. Thank you Jonathan and kia

Mike was courteous and professional.

I received superb service. Everyone displayed true customer service from the young lady who set up the appointment too get finding the KIA delivership. I will tell everyone I know where to go for any excellent place car service. Also,the gentle from the parts department was excellent too! Many thanks! Sincerely, Monica H

Always great service!

I had the pleasure of working with Anthony Mazzocco at the Kia of Bedford and he was amazing. I just came in for a simple service on my vehicle but Anthony was so kind, so helpful and very thorough. Thank you Anthony! -Amber B