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Service Center
Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
10/11/2021
Very pleased!
5 out of 5
10/11/2021
We were quickly taken care of and the time frame of our service was perfect. Amazing care. Thank you
5 out of 5
10/11/2021
Fast and great service
5 out of 5
10/11/2021
I also commend Abigail for her professionalism and friendly demeanor.
5 out of 5
10/11/2021
James was excellent from start to finish. He explained each step in the process and was always helpful in answering questions and addressing any concerns or needs. I am very pleased with the overall results.
4 out of 5
10/11/2021
Purchased a new car!!
5 out of 5
10/11/2021
Good Job!
1 out of 5
10/11/2021
First the problem is supposed to be taken care of. I’m not sure who is at fault, however I was there to have a radio replaced from the Jeep I bought from your store. I was told it would be the exact same as I have just working. I was told it may take about an hour and half. I said ok. At 2 hours I asked for an update I was told they were almost finished. Then at the 3 hour mark it was done. I was given my keys and sent on my way. I got in the Jeep and noticed right away it was not the way radio. I went back in and asked about it. After they looked they came back out and told me that the radio that was ordered did not work so they just pulled a different radio and put it in. If the radio they put in had Satellite, and phone connection features I would have been ok with it. The one that was put in was just a basic cd radio.
As I stated in the beginning I was told that a new radio will be ordered but may be a few weeks before it comes in. I understand it takes time to install so I will have to make arrangements with my work to take another day off to drive back for the correct radio installed.
4 out of 5
10/11/2021
Experience was first class, upon arrival I was greeted professionally, everything was explained clearly, and I was on my way. I was called to let me know the car was done, upon picking up the car, again clear explanation, professional service and on my way. Excellent experience, thank you!
4 out of 5
10/10/2021
Tony is the absolute best!!!! He's the number 1 reason I give my business to Kia of Bedford!!!!
5 out of 5
10/10/2021
Recall completed in a timely manner
4 out of 5
10/10/2021
Y’all pointed out a lot of things to fix on my car. I appreciate all the advice! This will help keep her going another 10 years I hope! Thank y’all
5 out of 5
10/10/2021
Michael went above and beyond he explained everything to us in detail and kept us updated with our concerned about our vehicle and through our appointment. He was very friendly and professional absolutely amazed my his costumer service.
5 out of 5
10/10/2021
Eduardo is friendly, knowledgeable, helpful and easy to speak with and understand.
5 out of 5
10/10/2021
Thank You Eric Livingston as usual you went far and beyond great job.
5 out of 5
10/10/2021
It was a very efficient visit!
5 out of 5
10/10/2021
Good service nice place
5 out of 5
10/10/2021
Very courteous and friendly staff.
5 out of 5
10/10/2021
They were all so very helpful to me.
5 out of 5
10/9/2021
Dan is a good man and takes great care of his Kia family
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