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Service Center Review Summary
5 out of 5
11/29/2021
Great service, Wow!
5 out of 5
11/29/2021
The team was great to deal with. I’m a customer for life.
2 out of 5
11/29/2021
When you spend good money on a used vehicle from a reputable dealership you would expect any questionable concerns to be addressed. Not the ol' "well, it's good enough" I'm very disappointed in the service department attitude.
5 out of 5
11/29/2021
Michael was absolutely wonderful. He was friendly, knowledgeable and went above and beyond to provide excellent customer service. My experience was great and i truly appreciate great customer service
5 out of 5
11/29/2021
Everything went great. She was very friendly and helpful. The car was ready when expected.
4 out of 5
11/29/2021
Thank you for servicing my vehicle.
5 out of 5
11/29/2021
Everything was ha handled quickly and professionally.
5 out of 5
11/29/2021
You guys professional team thank you again
2 out of 5
11/28/2021
We had an unusual problem with our transmission BUT Kia (the company) has very strict policies against problem resolution by demanding that we leave our vehicle for numerous days so that Kia can determine what the problem is. Totally unacceptable!
We recently bought a used Toyota Prius and had no problems with fixing a major problem.
If Kia wants to keep its name in good standing, we expect much better service!
5 out of 5
11/28/2021
Eduardo was very nice and very informative.
5 out of 5
11/28/2021
Keep up the good work!
5 out of 5
11/28/2021
Customer service provided by Michael Connely was outstanding.
5 out of 5
11/28/2021
I appreciate what Michael does for me and family. Great personality
1 out of 5
11/28/2021
Wrong part ordered. Only found out wrong part after car was dropped off to fix. Now have to wait another week to fix.
5 out of 5
11/28/2021
The Kia team is always very kind and helpful. They work around our schedules and do what it takes to make sure our car is well taken care of. Mr Samuel and his team made sure our experience was a great one and walked us thru every aspect of what they did to our car. They even shuttled us to a restaurant so we could enjoy lunch while they were servicing the car and called when it was finished. It went quick and smooth. I recommend Kiaof Abilene to anyone looking for a great vehicle and awesome customer service!
5 out of 5
11/28/2021
I always enjoy coming here and the service lady is always so sweet and friendly. You can tell she really enjoys her job
5 out of 5
11/28/2021
Great service and provide info, showed me inside snacks TV
5 out of 5
11/28/2021
Alex was great! & extremely attentive to my
present needs! Alex, is very professional, personable, helpful & considerate of the customer!! 5 Stars ???????????????????? for Alex!
KIA should be proud to have Alex as part of the KIA team!!
Thank you Alex
My Best Regards,
Lorry Young
5 out of 5
11/28/2021
Eric is the best, he is always helpful and curteous
5 out of 5
11/28/2021
Excellent service !!
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