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Service Center
Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
12/30/2021
Went for an oil change and tire rotation. It took almost 2 hours for this service. In my opinion this is way too long, especially since I had an appointment.
5 out of 5
12/30/2021
I was highly impressed with Chris del Río’s customer service. Top notch.
5 out of 5
12/30/2021
Everyone was nice and very professional. Thank you for all your help
5 out of 5
12/30/2021
No complaints
4 out of 5
12/30/2021
Thank you for keeping my car safe to drive and last me more miles on the road a little longer hopefully.
2 out of 5
12/30/2021
I took my car in for shaking while I was idle or parked. I got a call a few hours later saying it was the catalytic converter and a $1,700 repair. Also, we bought a extended Powertrain plus warranty only to find out this wasn’t covered. I picked the car up and took it to another mechanic. He pulled up not only the cats code, but there were 2 misfire codes for cylinder 2&4. The misfire is what was causing the car to shake and possibly damage the converter. So..I could have paid $1,700 to get my cats replaced only to pick it up and have it still doing the exact same thing. It seems your mechanic pulled the 1st and most expensive code & went with that. The misfires were never addressed and they had to have pulled up on the codes. I bought a pack of spark plugs for $28 and replaced them. The shaking stopped!! I can’t believe this is the service I get after buying a car and the warranty from Kia?? I was actually shocked at the lack of mechanical skill that was shown. We know better now. And this is Jena Burleson (the co-signer) but I’m the one that pays the note and drives the car and this is my number. Please address this issue with me
4 out of 5
12/30/2021
Torey was great. Whoever did the initial greeting in the garage area was not masked. He was very nice but not masked.
5 out of 5
12/30/2021
I always receive great service from KIA!
5 out of 5
12/30/2021
Mike is an excellent helper knowledgeable about the job
5 out of 5
12/30/2021
Amazing service team
5 out of 5
12/30/2021
Thank you! It quick, easy and fast. Everyone was so nice & efficient.
I would recommend for sure.
Thank you,
Dart
5 out of 5
12/30/2021
The service was great and the girl that waited on me was very polite
5 out of 5
12/30/2021
Everything was top notch and they took great care of me.
5 out of 5
12/30/2021
Matthew was very friendly and a great pleasure!
5 out of 5
12/30/2021
Excellent service!! Thank you very much!!
5 out of 5
12/30/2021
Jim is just awesome! He listens, he is attentive and he goes the extra mile. I keep coming back mainly because he is there and takes the time to help me. Keep up the great work, Jim!!
5 out of 5
12/29/2021
Thank you Anthony, you were very helpful,friendly and professional.
5 out of 5
12/29/2021
Friendly and helpful
5 out of 5
12/29/2021
Always treated with friendly professional service from Gene and Jeff.
5 out of 5
12/29/2021
Job well done thanks
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