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Service Center Review Summary
5 out of 5
1/20/2022
Excellent team
4 out of 5
1/20/2022
He made things fall right into place
1 out of 5
1/20/2022
I have taken my vehicle 2 times to check a weird noise after getting serviced and the vehicle has the same problem. I need this taken care of, I have wasted a lot time taken it back to get checked.
5 out of 5
1/20/2022
Thank you for all your help!
4 out of 5
1/20/2022
Abigail was very helpful and a pleasure to talk to and to do business with I hope I have her the next time I come in for service and of course she was very knowledgeable about how your service dept works thank you for a job well done
5 out of 5
1/20/2022
I was completely satisfied and Abigail was awesome thank you
5 out of 5
1/20/2022
I appreciate the professionalism and care of the service department. Thank you very much.
5 out of 5
1/20/2022
Customer service always nice friendly & keeps customer informed of progress of service.
4 out of 5
1/20/2022
No Brainer! Car came in on a tow truck left fixed! :-) service and insurance company took care of the rest.
2 out of 5
1/20/2022
Karen helped me out with a claim regarding my trunk paint peeling off. Corporate asked her to send over 2 estimates but she followed her bosses protocal and sent it to the regional manager which denied my claim. I wanted to know his name. I called Corporate and they were puzzled because he did not have that authority to do so because he is not the one who issues the claim checks for the authorized Collision centers. So, to protect other potential Kia consumers, I drove my car into 3 Kia dealerships showed browsing guests my peeled off paint that is not wear and tear but a paint defeat and 6 buyers, 1 who had cash the others good credit all left the lot. My estimates were roughly around $2,000 to fix my car, today Kias loss was over $170,000
5 out of 5
1/20/2022
Great customer service very nice and took the time to explain things to me
5 out of 5
1/20/2022
Very friendly efficient service today! Thank you!
5 out of 5
1/20/2022
Excellent and a Professional team, I give Them five stars. I’m gonna tell my friends what at quality product and service team they have at KIA of Abilene. Thanks for caring about there customers.
5 out of 5
1/20/2022
I was very happy with the service I received at Kia. Adrian went above and beyond and provided excellent customer service.
5 out of 5
1/20/2022
James was very professional and polite and helpful
5 out of 5
1/20/2022
Great customer service!!
5 out of 5
1/20/2022
I was very satisfied to have gotten service so quickly without an appointment
5 out of 5
1/20/2022
Dominique was very helpful with my service.
5 out of 5
1/20/2022
Great service
5 out of 5
1/20/2022
excellent service
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