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Service Center Review Summary
5 out of 5
2/18/2022
Great!
1 out of 5
2/18/2022
Expected delivery was 10:15. Actual pickup was close to noon. I had to inquire as I had heard from no one at 10:30. Thirty to forty minutes was more was underestimated too.
Though I do appreciate the car wash.
5 out of 5
2/18/2022
T
4 out of 5
2/18/2022
first time I had 2 employees walk to my car open door … Say good morning and 1 of them putting the plastic on my seat… gee I was surprised ….walked in and Jonathan was efficient but n helping me.. and all went well .. I was there for recall .. my appt was at 9am was little late and I apologized… car was done at 11:20…
5 out of 5
2/18/2022
Special thanks to Mike Dominic and the rest of the staffs at Covina Kia very professional, experience and very courtesy!!
5 out of 5
2/18/2022
Thank you for your service very satisfied and the people we’re very friendly and respectful and professional thank you!
5 out of 5
2/18/2022
Damien & Franklin are wonderful assets to KW Kia!
4 out of 5
2/18/2022
Only problem I encountered was making the appointment. It took 2 days and was very frustrating.
4 out of 5
2/18/2022
Bailey did a great job on keeping me informed on my Telluride.
My tire was fixed correctly the first time.
Janice P
5 out of 5
2/18/2022
Excellent service
3 out of 5
2/18/2022
Oil consumption test was very Bias. Results and procedures should be explained fully.
4 out of 5
2/18/2022
Damian is a gentleman, courteous, knowledgeable & super efficient, THE BEST! I hope he never leaves your company.
4 out of 5
2/18/2022
Today was the best experience I have ever had with any vehicle shop. The entire process from scheduling to picking my vehicle up was absolutely amazing.
2 out of 5
2/18/2022
I am satisfied and I want to repeat this I am fully satisfied with the person who helped me what I'm not satisfied with is you sent me home and that letter put me in a state of fear because the recall said that my van can be a fire hazard and I'm hoping because it's a Kia 2008 and I just purchased it a year ago that there's nothing else wrong with it and I was told that my particular Kia had a few recalls recalls and I wish that you guys would have honored me with them
5 out of 5
2/18/2022
Hes a great asset to your business.
5 out of 5
2/18/2022
Great service!
5 out of 5
2/18/2022
I received very professional and timely service.
5 out of 5
2/18/2022
Good friendly service,nice for a change!Thank You
5 out of 5
2/17/2022
I was extremely satisfied with the service Brian gave me.
5 out of 5
2/17/2022
Jonathan Martinez, was very professional and outstanding service. I l trust covina kia with my 2020 soul completely. Thank you ???? ????
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