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Service Center Review Summary
2 out of 5
2/19/2022
Everything was great - but the time quoted for the work was severely underestimated. I was quoted a wait time of 90 minutes at 2:05pm for an oil change and I did not get in my car until 4:55pm. I know all businesses may be short staff right now and I have have no problem with a 3 hour wait if quoted correctly. I would have happily left my vehicle overnight and picked it up the next day. :)
5 out of 5
2/19/2022
Michael is always friendly and efficient and keeps me posted on the status of my vehicle while I wait for it to be serviced
5 out of 5
2/19/2022
Michael is fantastic. I will always ask for him when bringing in my Sportage for service
5 out of 5
2/19/2022
Very pleased with Brian in service department.
4 out of 5
2/19/2022
Samuel provided me with an experience of a home town mechanic workshop (DJ's Automotive) where you can trust in a mechanic that would do just by talking to them and ending it with a handshake. Good job on finding a good employee!
5 out of 5
2/19/2022
She did an excellent job from the moment I pulled into the service bay, to the moment she walked me out to my vehicle after they where done. She kept me informed all the way through!
4 out of 5
2/19/2022
James was very helpful and professional and took his time to answer all my questions. He didn’t rush me off but did all he could do to help me.
5 out of 5
2/19/2022
Yes I was pleased and satisfied with their help thank you.
5 out of 5
2/19/2022
Great customer service. Thank you!
5 out of 5
2/19/2022
Anthony is a very competent service advisor who always steers you in the right direction when it comes to the needs of your car.
5 out of 5
2/19/2022
I received excellent customer service and thorough explanation from Katie.
1 out of 5
2/19/2022
The oil change was expensive $90 cause y’all not carry blend synthetic anymore
5 out of 5
2/19/2022
Very professional
4 out of 5
2/19/2022
The staff was on tvime (I was the first appointment on a wicked weather day), they explained what they were going to do (it was a recall repair), showed me to the waiting room, offered me a variety of freshly made coffee and snacks. And when the repairs were finished (in a much shorter time then they anticipated) a staff member walked me out to my car in weather to make sure I didn’t fall. A wonderful experience start to finish.
4 out of 5
2/18/2022
Ok ????
5 out of 5
2/18/2022
Very professional.
4 out of 5
2/18/2022
I will do that.
5 out of 5
2/18/2022
Yeshe did great !
5 out of 5
2/18/2022
Very professional and amicable
She raised the standard of quality service for me!
She valued me as a customer and gave me consideration and felt attended to
Thank you
4 out of 5
2/18/2022
Your Rock Girlie!!
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