Kia My Service

Very professional and kept me informed as I waited for my oil change ????

I appreciated the free car wash!

Very help & professional

I love checking in my car with. He is always friendly and helpful

Awesome

Customer service is top notch. Always has a smile and happy to see me. Thank you

My service appointment as efficient but unsatisfactory because the problem was not solved. Unfortunately the rattling in my passenger side door is still there and even though the service department was attentive and took the time to rest drive it with me unfortunately the problem did not present itself when in the presence of the service provider. After leaving the appointment the rattling remains. I took video of the rattling on my way home. I called immediately and tried to set up another appointment like the service technician kindly stated I could but I was put on hold then my call was dropped to voicemail and then not returned. I’m just disappointed in the problem still remaining and the actual work that needed to be done was not done. I will make another appointment and I am hoping to have the issue resolved at that appointment.

I think it's a shame that you people stop North shuttle service at 4 you had your service department is open till 6 it makes no sense I had to pay for an Uber ride to get me to the dealer to pick up my vehicle other than that everything went good

Excellent service as always!

My charger was stolen from this place after charging my phone in the lounge area. Not to be trusted. The employees are bitter for instance, Deb and Torey(during the power outage) gave me a nasty attitude for no valid reason. Overall I wouldn't recommend this branch to anyone tbh. Sergio is nice and Dave. Also the cashier has a very nasty attitude. I don't know if they view me as less or were having a bad day but either way theres people looking for a job so tighten up and watch how you treat others because tables do turn.

I think Chris is the nicest person at Timbrook.

Excellent team.

I always ask for Michael Connelly, he gives excellent customer service. But everyone in service gives the upmost customer service.

Thank you!

1hr n 20min is not acceptable for an oil change

Very sweet young lady

Courteous and swift service

He was amazing.

Awesome job done

He was very nice, and professional. He made me feel important.