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Service Center Review Summary
5 out of 5
3/15/2022
Everyone was very friendly and helpful. We had our car back and were on our way in under an hour.
4 out of 5
3/15/2022
Thank you! Sorry I forgot to call you Adrian when I made it home.
5 out of 5
3/15/2022
Thanks I was very much satisfied
5 out of 5
3/15/2022
N/a
5 out of 5
3/15/2022
T, A-ROD and Karen all rock! The service was beyond wonderful and the staff was soooo nice and accommodating. I will continue to stay in a KIA.
5 out of 5
3/15/2022
Great service as usual
5 out of 5
3/14/2022
A job well done!
5 out of 5
3/14/2022
Guys are always quick, efficient and friendly!!
4 out of 5
3/14/2022
Damian and the team are simply the BEST!
5 out of 5
3/14/2022
Your staff is wonderful. Anthony was very personable and professional!
3 out of 5
3/14/2022
I thank you for a job well done.
1 out of 5
3/14/2022
I'm on my 3rd Kia as your records show and was strongly leaning towards getting a 4th, which now is definitely not an option for me as I feel you all didn't do what was better for your customer. I come in to get a mirror replaced. After further research I see it would've been less expensive to REPLACE the entire mirror versus buying parts (literally double the price) to fix the previous one. If that's the business of Peltier Kia I want no parts of it. I do thank you for fixing the issue however I will no longer do business with Peltier Kia.
1 out of 5
3/14/2022
I was satisfied with my oil change, tire rotated ect. But one of the things that i was not really satisfied with was the detailing side of it when I got in the driver side had been vaccumed an detailed but the passenger seat and the back seat hadnt been detailed at all. The car was wash good, besides the interior detailing everything was good.
1 out of 5
3/14/2022
I went to start my car Sunday morning and the engine was running rough and missing. Running extremely loud and the engine light was on. I immediately turned the car off and we’ve sent an email and tried calling the dealership. Hope to hear back first thing Monday morning. We also found a screwdriver under the hood. We left it there. It is not ours! The car will need to be towed into the shop for repairs. The car had just had its 30,000 mile maintenance on Saturday. We picked the car up at around 1:45 on Saturday drove straight home and didn’t turn the car back on until Sunday morning.
5 out of 5
3/13/2022
Very friendly.
5 out of 5
3/13/2022
Michael was very help & professional explaining everything to me. And took keep me informed on what was happening. When picking up my car he git me in & out right away.
5 out of 5
3/13/2022
Matt Miller was very helpful answering all of my questions regarding my car and also researching questions I had about financing the service done to my car. Matt kept me informed every step of the way. Everyone was very friendly as always. The customer service alone from everyone is worth the 2 hour trip I'm willing to make each time I go to Paso Robles Kia.
5 out of 5
3/13/2022
Good job ????
5 out of 5
3/13/2022
Very nice and fast
1 out of 5
3/13/2022
Michael seemed a little dismissive. When asked about diagnostic he told me that he didn’t find anything that I had said but to my knowledge a diagnostic is supposed to tell me what’s wrong with the car. I had a long run around with many different aspects and I just don’t think I’ll be coming back. Michael helped me through many things with my car previously this time both he and corporate seemed unwilling to help or even give proper explanations.
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