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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/18/2022
Always great service by everyone
5 out of 5
3/18/2022
Brian is always professional and kind, definitely a highlight of the experience.
5 out of 5
3/18/2022
KIA is very fortunate to have Brian (Service Department). Brian is an outstanding employee!
1 out of 5
3/18/2022
My car still makes the grinding sound from the double clutch in the transmission. But it does make the sound when it’s at the dealer so nothing is done about it. I seemed to have heard and experienced the exact same sound in the conditions on a service alert thingy, yet my word means nothing unless a tech heard it. I can’t even record the sound and be believed. Lame.
5 out of 5
3/18/2022
Was treated very well. I had a very pleasant experience. Thank you
4 out of 5
3/18/2022
My email address has changed to
5 out of 5
3/18/2022
She was very professional and explained all the services that were being done to my vehicle. Great job.
5 out of 5
3/18/2022
Thank you!
4 out of 5
3/18/2022
Brian handled my service and was great. Someone else did the final and was not so great, just sent me to the front to pay the girl he didn't go over the bill or services or say anything other than you can pay up here.
5 out of 5
3/18/2022
Very wonderful man and outstanding customer service! He went above and beyond. Thank you Anthony you’re such a great asset to the KIA family
5 out of 5
3/18/2022
Great service experience, as always!
5 out of 5
3/18/2022
Service was done in a timely manner.
5 out of 5
3/18/2022
Adrian always makes sure I'm well taken care of when my car needs service. He makes sure I walk away with a smile.
2 out of 5
3/18/2022
When I picked up my car from service department I paid for the brake repair done to my vehicle , the service rep didn’t ask me if I had a coupon ($25.00 off brake service)and I forgot to present it at time of payment , so I called the following and spoke with Karen and she said there was nothing she could do because the invoice was closed , Karen showed no compassion and seemed cold and uncaring , with the price of gasoline and inflation $25.00 makes a difference these days , I feel like the coupon should be warranted and I should get this savings ….. thank you for your time
Angel M
5 out of 5
3/18/2022
Very professional and friendly staff
5 out of 5
3/18/2022
Thank you great customer service!
5 out of 5
3/18/2022
Really appreciate the service department. Michael is always helpful. Thanks
5 out of 5
3/18/2022
Great service.
5 out of 5
3/18/2022
Very professional, respectful and informative.
5 out of 5
3/18/2022
Tyenicia kept me informed regarding items that needed attention and progress. She is great!!
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