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5 out of 5
3/20/2022
Karen Castillo was very helpful, pleasant and was profesional. I was very satisfied with everything and liked that it was completed so quickly.
5 out of 5
3/20/2022
Great customer service
5 out of 5
3/20/2022
Michael Connelly is very super nice person. That’s why we always take our vehicle Covina Kia, because of Michael Connelly. We live Anaheim, we would never take our vehicle to any other Kia Dealership.
4 out of 5
3/20/2022
They did an awesome job!! Plus they wash the car!! And installed all three wipers as I asked!! Thank You!!
5 out of 5
3/20/2022
We had excellent service. He was very kind and polite. He made sure to take care of us.
5 out of 5
3/20/2022
Mr. Swaner was very professional and made my service appointment a pleasant experience.
2 out of 5
3/19/2022
I WAS TOLD AN OIL CHANGE WAS 75 DOLLARS BECAUSE YOU ARE NOW USING SYNTHETIC OIL ONLY .But I was charged $99 ..I have a tiny kia rio there is no way an oil change should cost $99. I was told my car would be done in 45 minutes but took a hour and 15 . And for the 15 minutes my car sat in a line while it was totally done and ready for me to drive. I ALWAYS go to Matt blatt in eht or turnersville for all my service so I hope things change back to great service
5 out of 5
3/19/2022
GREAT SERVICE
5 out of 5
3/19/2022
Excellent experience from start to finish!
2 out of 5
3/19/2022
Service was terrible had to go next door to Hyundai just for the manger of both service departments to make sure I was taken care of. The service guy at the desk was unaware of many things & told me that my warranty wouldn’t work because I was “out of state” He told be a bunch of foolishness so I’m lucky I already knew about my vehicle & coverage He should have asked managers or someone else for help he had me in there for over 4 hours my appointment was at 12:30 I didn’t leave until 5 because of him I give Kia of Bedford a 3/10 would not recommend.
5 out of 5
3/19/2022
Always happy with the service and professional feedback
4 out of 5
3/19/2022
Karen Castillo was EXCELLENT!!!
5 out of 5
3/19/2022
Garrett was very professional and he has a very pleasant personality
4 out of 5
3/19/2022
James Ozello provided World Class service as he always does. Kia is very fortunate to have James as a part of their team. There is a dealership closer to me but I choose Kia of Bedford primarily due to Mr. Ozello.
4 out of 5
3/19/2022
He was very professional and my car was ready at the time promised.
5 out of 5
3/19/2022
Always happy with the excellent service
1 out of 5
3/19/2022
Its not Roman's fault but thr actual d
Recall. I had a recall appointment and they failed to send the correct part.
Now I have ro reschedule and waste more gas.
The other thing is thr battery needed replwce I was quoted 149 but then ended up laying 220.. when quoting thr price you should state that is thr cost of battery not I clud9ng thr core t
And labor which if I woukd.uave known they xhsted that outrageous amount for a battery my husband could have done it for free.
5 out of 5
3/19/2022
Wonderful service, mister castillo know how to make the costumers happy.
5 out of 5
3/19/2022
Customer service technician was very polite and kind came to check up on me when I was in the lounge to tell me the progress of my car and if I had any questions give me his car And was thorough going over any questions or the paperwork
4 out of 5
3/19/2022
Awesome place. Awesome people. ????
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