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Service Center Review Summary
5 out of 5
3/23/2022
Thank you, the service was flawless
5 out of 5
3/23/2022
Service staff professionals are exemplary; always thorough and friendly.
I trust them to do exactly what is needed and not engage in upselling.
5 out of 5
3/23/2022
Gene provided us with great service always. We are very satisfied with the excellent service.
5 out of 5
3/23/2022
Very friendly and also very helpful I got in and out quickly.
5 out of 5
3/23/2022
First real experience here! Gene was pleasant to deal with. I’m hoping for a good relationship moving forward
5 out of 5
3/23/2022
You're welcome!
4 out of 5
3/23/2022
10????
5 out of 5
3/23/2022
As always I you guys offer excellent service
1 out of 5
3/23/2022
It always takes more than one visit to fix my car. While I appreciate that one of the issues I brought up was addressed, I have to wait for a part and come back for another appointment to get my cruise control fixed. I was also surprised when both mechanics I spoke with were not sure how the windshield wipers on my car worked (I.e., they couldn’t explain how the selector switch on the stick worked). A certified pre owned car shouldn’t have this many electrical issues (e.g., cruise control, BSD system, wipers…).
4 out of 5
3/23/2022
James was very professional,and knowledgeable. Greeted me as i drove in. Escorted me into the service desk. Helped with all my needs. Answered all my questions . Very helpful. Put my mine at ease. I had a great auto experience. James put a smile on my face, glad to know kia has a family member like James. Thank you, As always keep up the good work.
5 out of 5
3/23/2022
Very satisfied
5 out of 5
3/23/2022
Anthony has taken care of me before and as usual he's a pleasure to work with. He's helpful and really genuine. Will work with Anthony next time I schedule my car for service.
5 out of 5
3/23/2022
Thanks guys. The car rides beautifully. I'm very happy
5 out of 5
3/23/2022
Everything is good.
4 out of 5
3/23/2022
Great dealership great people
1 out of 5
3/23/2022
Took almost two hours to complete routine oil change from appointment. Issue had to be resolved after tire rotation, break pad was not correct causing grinding when breaking. Previous visits have all taken much longer than planned.
4 out of 5
3/23/2022
I was completely satisfied with the high quality customer service. I was not able to use my Kia maintenance agreement so that frustrated me but that had nothing to do with the customer service representative or the staff.
5 out of 5
3/23/2022
Send it on. Love my new car.
4 out of 5
3/23/2022
I appreciate the staff taking care of my daughter’s car. They stayed in touch with us during spring break to make sure we knew the progress of replacing the engine in the car.
4 out of 5
3/23/2022
Justin is a very accomplished person who adds quality and expertise to the entire experience. You are fortunate to have him at your dealership. His honesty and caring persona is uncommon in today’s world. I give him a 10+
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