Kia My Service

I’m really thankful for the service I received. Eric is really nice, helpful and a high level of courtesy. Also he has a lot of knowledge and helped me with some questions that I had about my car and the insurance I bought from you guys, Thanks a lot!!

Always easy in and out! Thank you

He really helped me with my service , first time there and he made my experience really good

Good communication

Excellent service with Michael

George was extremely helpful with all my questions. Very pleased with the experience with him. When the service technician forgot to reset my maintenance alert he got someone to call me back and walk me through the reset process.

Good communication and quick turn around.

He’s very helpful, extremely informative, and very sincere through all the conversations.

I appreciate everything George did to go above, and beyond my expectations as he handled every aspect of my car’s repair process with professionalism, detail, and positivity. I was impressed with how he maintained communication and kept me updated through every process of my car’s maintenance and repair. Additionally, every member of the staff worked together to ensure that all aspects flowed as smooth as they could, from the moment I dropped my car off, to the transportation I was provided from the dealership to my home and when my car was ready, from my home to the dealership with very little lag time, to the moment I made payment. If ever there was a reason to choose and continue with Kia, the trust I felt thanks to George and staff, is the reason why. Thank you!

Michael took great care of my service for my Sportage!

Eric was super helpful and friendly throughout my entire visit. He greeted me right away, explained everything clearly, and made sure I understood what was being done to my car. He also went above and beyond by answering a few extra questions I had about maintenance and future service recommendations. I really appreciated how patient and professional he was it made the whole experience stress-free. It’s rare to find someone who genuinely cares about providing great customer service, and Eric definitely does. I’ll definitely be coming back because of the excellent experience he provided.

The attention to my needs was exceptional

Alex was friendly, professional and made the entire experience a pleasure.. Thanks again!!

Thanks so much! Nathan was awesome—super helpful, friendly, and really took the time to explain everything. The service was quick and smooth, and I appreciate how professional and easygoing he was. Definitely one of the best experiences I’ve had!

Michael was super helpful and kept me updated on my car. Really nice personality and a good sense of humor. I appreciate the great service!

Upon my arrival. I was given all information I needed pertaining to the service of my vehicle. From start to finish I was completely satisfied with your service team George did an outstanding job of providing customer service.

Great service,Mike was excellent.

Michael Connelly has always treated me as if I were VIP. Great service, great facility. THANK YOU!

Thank you for your help and appreciate it.It was a pleasant visit.Looking forward to completing a survey for you

My car went in 10/24 and it was lack of communication on what was going on. It happened more when Eric wasn’t in because he had the day off. If someone isn’t in and you have updates they should be informed. I called on 11/04 because Eric said my car should be ready and I was 5 on the list for a loner. It still wasn’t ready. I called at noon for an update. No one could give me one. I asked about a loner if I couldn’t get my car. Asked for a call back. Called again at 2 because no call back. I finally got an update and I was informed cat was done but they recommend my air filter to get replaced. I asked can it done quickly so I can pick up today. They said they would need a couple hours. I’ve already not had a car for 10 days I didn’t want another. If I hadn’t have called, followed up twice I would be picking up my car 11/5. The customer service was lacking this trip which I’ve always appreciated when coming in. This was not a failure by Eric by the team. I understand people have days off but other service people need to follow up on behalf of other team members.