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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
6/7/2022
Awesome over the top customer service . My Sorento was returned all serviced and shined up beautiful !!! This is impressive service . Thank you Kia family of Abilene !!
5 out of 5
6/7/2022
Matt was courteous, very knowledgeable and time efficient. Thanks Matt
5 out of 5
6/7/2022
Thanks
5 out of 5
6/7/2022
Thank you for the quick service handling our ev6 recall.
5 out of 5
6/6/2022
The young lady was very cordial and very polite
4 out of 5
6/6/2022
Katie is the best.
4 out of 5
6/6/2022
Franklin was awesome. Took the time to answer several questions of mine thoughtfully and was generally just friendly and awesome. Truly made the chore of getting my car serviced a much more pleasant experience.
5 out of 5
6/6/2022
Excellent service and communication. Always have a great experience at this dealer
4 out of 5
6/6/2022
Professional, trustworthy
5 out of 5
6/6/2022
Leighton is just so professional and nice. He always seems to be so upbeat and gets his job done!
5 out of 5
6/6/2022
Quick and convenient service. Appreciated the car wash. Thanks.
5 out of 5
6/6/2022
It was efficient and everything was organized
5 out of 5
6/5/2022
Very pleased !very nice and friendly service from the staff
5 out of 5
6/5/2022
Couldn’t ask for a better experience. Adrian did an excellent job keeping me updated on everything that was taking place while my car was being serviced.
5 out of 5
6/5/2022
Great job like always
5 out of 5
6/5/2022
Michael was very friendly and professional. It was very refreshing considering my first experience with Covina Kia was not a pleasant experience. I will definitely come back as long as Michael is working in the service department.
4 out of 5
6/5/2022
Excellent service and reasonable labor charge. Good impression with my first service from your service Dept. good job.
2 out of 5
6/5/2022
Oscar was excellent. (5 star service). However, initially the service tech could not locate my appointment. After explained that a representative from Covina Valley Kia callEd L
5 out of 5
6/5/2022
As always awesome staff and fast service
4 out of 5
6/4/2022
Dequincy was fabulous. Kept me informed and updated. All the work that was requested, was completed. Highly recommend. Will definitely request him in the future.
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