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Service Center Review Summary
5 out of 5
7/7/2022
Franklin is an excellent representative of Key West Kia. He is knowledgeable, courteous and always keeps me informed about my Kia’s status. Actually he makes my day every time I have an appointment! Thank you!
5 out of 5
7/7/2022
They were very nice. Oscar was great so, was Jouhnan.
5 out of 5
7/7/2022
Excellent service from start to finish. I would highly recommend Kia to all my friends for their automotive needs.
5 out of 5
7/7/2022
Service department did great job!
5 out of 5
7/7/2022
Completely helpful! 100% satisfied!!!
4 out of 5
7/7/2022
Very minor nitpick but I've noticed it the last few visits. Whoever does the inspection doesn't always return the headlight light switch to the same position I had it at. I always leave mine on Auto and sometimes I don't realize my headlights were actually switched off until the next time I drive at night.
Thanks and keep up the great work
4 out of 5
7/7/2022
I was very pleased with the timeliness of the service. My car was finished early. The shuttle ride to and from my house was pleasant, and my car was cleaned. The air conditioner is running cooler now and the biggest thing I have noticed is that the car is riding smoother.
5 out of 5
7/7/2022
Very good ????
5 out of 5
7/7/2022
Pleasant experience
5 out of 5
7/7/2022
Thank you for getting me in and taking care of my car. You guys are the best.
1 out of 5
7/7/2022
Don't call I work til 5 everyday. The lady checking me out wouldn't make me a copy that I asked for. She said "it's on the wall". The tech was fine. Also they put a HORRIBLE smelling air freshener in my car. I had to air my car out for several hours and also spraying Febreeze in my car. I will continue to service my car there though.
2 out of 5
7/7/2022
While there everything was great but,once I got home shortly after my car would not start back up. I had to call roadside services.
5 out of 5
7/7/2022
Excellent service
5 out of 5
7/7/2022
Will do, thanks
4 out of 5
7/6/2022
A#1 Brian and staff were excellent would say of all dealer service departments you are the best we have dealt with.He called and kept me updated with every step of the way,we had a complex problem with our 2021 Sorento hybrid to do with inverter coolant the problem was remedied!!! Thanks to Brian!!!
2 out of 5
7/6/2022
Anthony did not give good customer service. He was not thorough in the maintenance of my car & when I asked about a concern he was passive & did not properly solve the issue at hand. Immediately after leaving Kia of Bedford I took my car to another service company & my issue was immediately tended to & resolved.
5 out of 5
7/6/2022
Thank You all for everything!
5 out of 5
7/6/2022
Always great service at Key West Kia
5 out of 5
7/6/2022
Team was very helpful and fast, this is why I keep coming back.
4 out of 5
7/6/2022
Jonathan was professional and got my vehicle to me faster than initially thought. My vehicle seems to be running fine and I am completely satisfied. Jonathan also kept me on the loop regarding the time frame and what was going on with my vehicle.
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