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Service Center Review Summary
5 out of 5
7/9/2022
Thank you. He was courteous and detailed
5 out of 5
7/9/2022
Michael did a great job.
5 out of 5
7/9/2022
Good service
5 out of 5
7/9/2022
Great service and very knowledgeable
4 out of 5
7/9/2022
Mike does hell of job, Mike needs a raise
5 out of 5
7/9/2022
Excellent service. Brian was awesome
5 out of 5
7/9/2022
They always work very hard and always make it personable thank you all so much
5 out of 5
7/9/2022
Thanks Michael and the rest of the service team members.
5 out of 5
7/9/2022
They did a great job and when they thought they had made a mistake they promptly called me to return ‘which no mistake was made’ everybody was great.
5 out of 5
7/9/2022
Great staff exceptional service. Will be back and recommend to others. ????????????????????
5 out of 5
7/9/2022
Thanks
5 out of 5
7/8/2022
Awesome customer service helped me get into a more suited vehicle.
5 out of 5
7/8/2022
Very timely service and thank you
5 out of 5
7/8/2022
Wonderful customer service, love Franklin!!
4 out of 5
7/8/2022
Damian Marii is a definite asset to Key West KIA !
5 out of 5
7/8/2022
None
5 out of 5
7/8/2022
Anthony Mazzocco was very helpful and professional. Service Experience was excellent
5 out of 5
7/8/2022
Work done satisfied happy and fast
2 out of 5
7/8/2022
The clerk I dealt with didn’t communicate fully with me and said he would check with the office ladies in the office about my warranty he had me sign off on a sheet and I was under the impression they would wait to do the work until he spoke to them that didn’t happen he was trying to charge me $190 for services …. On a positive note the manager did reduce the total to $59 which I appreciated! I took my car to another place to have my oil changed in Wadsworth and he was kind enough to tell me about a class action law suit Kia has against them for models 2013-2018 I bought the car brand new and have bought 2 cars from you guys I will not be a return customer I felt like I was talked down to by the clerk …. Thank you for your time !
5 out of 5
7/8/2022
Really enjoyed the experience. Steve did a great job.
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