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Service Center Review Summary
4 out of 5
7/13/2022
5 stars today
5 out of 5
7/13/2022
Keep doing a great job I was in and out of the shop today. Thank yahll so much.
2 out of 5
7/12/2022
I had an appointment that I scheduled 3 days in advance to have 4 tires installed, balanced, and aligned.
I dropped the car off at 11. I only got a text mid-afternoon that I hadn't been forgotten about. I had an appointment in the area, so I stopped in afterward to see how things were progressing. I found out that I had been bumped for something that I guess was more important. The car was finally ready after an additional 2-hour wait at 5:15.
Good thing I'm retired and didn't have more pressing calls on my time. There was no point in screaming at the employees in the service department, but I didn't appreciate the fact that my time was not valued.
This is not the usual experience I have with Matt Blatt Kia, so I'm hoping it was just an aberration.
4 out of 5
7/12/2022
Mr. OZELLO WAS VERY PROFESSIONAL AND TOOK COMPLETE CARE OF ME AND MY VEHICLE
5 out of 5
7/12/2022
Kind, well mannered, professional!
3 out of 5
7/12/2022
Tell Zack I’m in the market! Four, a 240z, chuckle, chuckle!
5 out of 5
7/12/2022
Always a pleasure at Key West KIA
1 out of 5
7/12/2022
It took 5 months from when i told them about the issues to get fixed. They did not communicate with me and when i called about the issue they said they would call me back and they never did. Not at all happy with this type of service
5 out of 5
7/12/2022
As always the crew there took care of my wife and her Kia. Glad to know that she is looked after when she has service or repairs done.
4 out of 5
7/12/2022
Anthony does a great job.
Roger A
1 out of 5
7/12/2022
Took entirely too long for an oil change
4 out of 5
7/12/2022
Very helpful and cordial Michael even opened the door for my wife to get in the car
5 out of 5
7/12/2022
Thank you! Everyone is always so kind when we go in! We appreciate it!
5 out of 5
7/12/2022
Very polite bunch. The work was done in a timely manner.
5 out of 5
7/12/2022
I came in without an appointment, and was taken care of immediately. Thank you very much.
5 out of 5
7/11/2022
Damion and Franklin were fantastic as always
Love your whole team
We’re loyal customers of KW Kia
5 out of 5
7/11/2022
Everything was explained to me thoroughly I understood and I appreciate it that
5 out of 5
7/11/2022
Absolutely awesome service. Fabulous team of happy, helpful, positive guys. Always feel right at home, just like family!!
5 out of 5
7/11/2022
Best team ever!
5 out of 5
7/11/2022
Everyone in the service department is the best!!
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