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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
8/26/2022
Everything was well done and perfect.
5 out of 5
8/26/2022
The Best, ???? them all.....and my KIA cars..
4 out of 5
8/26/2022
Well I love Michael Connelly he is so professional. And he charges the correct amount. I went today and a man I've never seen before gave me a different price from the prior time i was here. He is not helpful at all
4 out of 5
8/26/2022
No issues, great service
5 out of 5
8/26/2022
Michael is always very friendly and informative.
2 out of 5
8/26/2022
Michael Connelly is just about the worst service representative I've ever come across. He is very disrespectful and talks down to not only customers but also to his fellow colleagues. His lack of soft skills and automotive knowledge makes him a terrible fit for the face representing the service desk. I had a simple request to have a drive cycle run to set a fuel system monitor that would otherwise fail a smog test. Instead of actually doing the Kia Sportage specific drive cycle to ensure all monitors were set he just handed me a blank paperwork zero information regarding the 35 point inspection they had supposedly done and a note to drive the car more. Anyone who knows anything about smog readiness monitors knows it doesn't matter how long you drive a car since each one has it's specific drive cycle needed to complete each monitor. Plus his hate for darker races was very known to the customer before me who was African American and then to me for being Mexican but he sure chippered up when a white person was next
1 out of 5
8/26/2022
I already left a yelp review
1 out of 5
8/26/2022
When I left the lot the dashboard warning light for low tire pressure came on. All four tires were low and the service receipt stated that the tire pressure for all four tires were checked.
5 out of 5
8/25/2022
She was so nice and efficient made everything very easy for me
4 out of 5
8/25/2022
Got ne and done within a reasonable time, explained what took place, walked me out to car and even washed it when he noticed it hadn't been. Overall great service, except the oil late came back on when I returned home.
5 out of 5
8/25/2022
Dana was professional, courteous and knowledgeable. She gave me a price for the work being done and that’s exactly what I paid when picking up the car. Always a good experience at Matt Blatt. When I’m ready for a new car, it’ll be another Kia from you guys.
1 out of 5
8/25/2022
Went in because was feeling some issues which coincided what I researched as Transmission issues. But because there was no Engine Light on and supposedly nothing popped up on the diagnostic they said it was fine. I got my vehicle back and I still felt the issue,shift delay,jumping during acceleration and now a slight shake of the steering wheel. I guess Kia wants me to exceed the warranty miles and or make my car light up the Engine Light.
3 out of 5
8/25/2022
5* servic dept !
5 out of 5
8/25/2022
Thank you for quick service at last visit.
4 out of 5
8/25/2022
Jonathan was very friendly and courteous. He understood that I opted to stay at the dealership to wait on my car, and was able to expedite the service window and got me out of there without a long wait. He is a true professional.
5 out of 5
8/25/2022
Great service team
5 out of 5
8/24/2022
Continue doing what you do so well
5 out of 5
8/24/2022
James O always takes great care of me. I appreciate him very much.
5 out of 5
8/24/2022
The gentleman was informative and courteous
3 out of 5
8/24/2022
Service was ok. But it took longer than estimate time mention due to replacement part not available on first visit. Thanks
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