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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
9/11/2022
He was very polite and made sure to keep me updated
5 out of 5
9/11/2022
Great service!
5 out of 5
9/11/2022
I HOPE this kind of service continúe there always.
2 out of 5
9/11/2022
There was a lot of BS talk over the phone of vehicle status. So much so I just told him to tell me the truth straight up but kept getting the I just got off the phone, the person needed just walked in, I just got status 5 minutes ago.
Most of the time I always had to call to get an update. It was rare when I got a call to update.
I never got a call back at the time I was told I would get called back. And there I go chasing down people for information. And if it was the weekend plus somebody calling in sick then someone else's day off, many days would pass with no answer.
Hertz ****. Each time I was there I was there over an hour. Just waiting for a car. It seemed like a normal occurrence.
And stop blaming others and pointing the finger to someone else. Pick up responsibility and be honest.
The car smelled when I got it back.
I don't need a Covina valley Kia representative contacting me to discuss how to make me completely satisfied. It's over.
4 out of 5
9/11/2022
Mike is the MAN
5 out of 5
9/11/2022
Michael is always super nice and I am very happy to continue servicing my vehicle at Covina Kia
5 out of 5
9/11/2022
It's like a wonderful warranty mile oil very good.
5 out of 5
9/11/2022
Appointment service was well done.
5 out of 5
9/11/2022
Emely u r good pr 100/100
5 out of 5
9/10/2022
Consummate Professional!
Friendly, efficient service.
5 out of 5
9/10/2022
Dominique was very cheerful and pleasant to talk to.
4 out of 5
9/10/2022
Good job friendly salesman
4 out of 5
9/10/2022
Need someone to receive phone calls
1 out of 5
9/10/2022
Ignored because wore a mask when checking in...
he looked right at me. Rolled his eyes. And walked away . Why do you you always mess with my seat settings? Just leave my seat alone please!
2 out of 5
9/10/2022
Mike was great! It was the service from Kia USA I was not satisfied with.
5 out of 5
9/10/2022
Always pleasant very friendly and knowledgeable got me in and out greatly appreciate him
5 out of 5
9/9/2022
Excellent Service!
5 out of 5
9/9/2022
Nikki is great . Fast and attentive
5 out of 5
9/9/2022
Job well done very satisfied with my service today
5 out of 5
9/9/2022
Anthony was a great help, very talkative and kept me informed of the status of my vehicle. Keep up the great work!
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