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Service Center Review Summary
5 out of 5
9/15/2022
Great job as always!
1 out of 5
9/15/2022
never called us like Tom asked her to. also no car wash after our car was serviced
5 out of 5
9/15/2022
Alway very nice and polite
5 out of 5
9/15/2022
On time
2 out of 5
9/15/2022
Emily was very nice but I wasn’t happy with the service. It stated all fluids were topped off. I start the car upon leaving and my windshield washer fluid sign comes on. I guess all fluids weren’t topped off even when it specifically states washer fluid Also Emily and I talked about the A button and how it could possibly be disconnected. Nothing was mentioned or written down about this even being looked at. I just hope other things were not overlooked
5 out of 5
9/15/2022
Thank you
4 out of 5
9/15/2022
Gino is one of the reasons I bring the Seltos to the dealership for service. He is friendly and easy to do business with. Gino listens to my concerns without judgement, ensures he understands my needs and provides prompt updates and recommendations.
Even when he is out, the rest of the crew, whether finishing up service or ordering parts, are just as friendly and helpful.
I honestly feel like I bought my car from family and friends, not a car dealership.
3 out of 5
9/15/2022
I would still like a response regarding the paint bubbling on my side mirrors and door handles.
5 out of 5
9/15/2022
Fast and easy
5 out of 5
9/15/2022
Everything I expected was done
5 out of 5
9/14/2022
Great job excellent service
4 out of 5
9/14/2022
We purchased our Kia from Airport Kia in Naples, FL. Our experience with that dealer was unsatisfactory. We are switching our allegiance from that dealer to Lifetime Kia. Lifetime has treated us with the respect we deserve from being a three time Kia purchaser. If it wasn’t for Lifetime Kia, we would abandon the Kia product altogether.
4 out of 5
9/14/2022
Mr. Anthony Mazzocco is great, I love his customer service skills he’s very pleasant and always make sure my car is right. ????????
5 out of 5
9/14/2022
Always great service
1 out of 5
9/14/2022
I had a sunroof seal replaced and there's more dirt on it then when i got it. The outside of the car was filthy after sitting inside a dusty shop waiting for a part. I was told they tried to get the water marks out. Needless to say I said keep it til you can figure it out and clean as it was when I brought it in4
4 out of 5
9/14/2022
I didn’t actually get to meet with Gene but no one tried to oversell me on any additional service. The service didn’t take long to complete.
5 out of 5
9/14/2022
Service was great that did a great job
5 out of 5
9/14/2022
James kept me informed about what was going on with my car and he's such a nice guy...
5 out of 5
9/14/2022
Great service, the people was very kind. I am happy that I chose Kia of Bedford to go! Thank you
4 out of 5
9/14/2022
I was particularly satisfied with the help negotiating getting my car serviced and planning for future service needs.
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