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Real Reviews From Verified Customers
Service Center Review Summary
2 out of 5
10/17/2022
I think the service it could’ve resolved sooner
1 out of 5
10/16/2022
Katie was not the issue she's was fine
1 out of 5
10/16/2022
They didn't do the diagnostic I asked for. My car is still having starting issues. I took a day off work to take it in now I need to take it in again.
5 out of 5
10/16/2022
Excellent service with Katie!!!
3 out of 5
10/16/2022
Not at this time thao
4 out of 5
10/16/2022
Matthew takes care of me all the time. He is friendly and efficient explains the breakdown of the bill and walked me to my car
2 out of 5
10/16/2022
I was completely satisfied with the care and service that Jonathan gave, and the outcome of my car. Jonathan was very attentive and updated me along the way. The only draw back and concern I have, is that when called to make my appointment, I asked if my first free service would be honored since I bought the car at Pomona Kia. I was told yes, since we're all Kia. That wasn't the case when I arrived for my appointment.
5 out of 5
10/16/2022
I had a wonderful experienceAdam was very helpful and nice
5 out of 5
10/16/2022
Mike always takes Great care of me each and every time I need service or help with my car. The mechanics do a great job as well.
5 out of 5
10/16/2022
Emily was kind & worked in a timely manner.
5 out of 5
10/15/2022
Katie was very professional and kept me informed on the status of my vehicle.
1 out of 5
10/15/2022
$93 for an oil change is criminal. 3.5% surcharge for cc charge is not for a large dealership like yours. You are nickel and dimeing long time customers and you will start to lose them. Smartin up.
5 out of 5
10/15/2022
Katie was very helpful, I appreciated how she was on top of things,
5 out of 5
10/15/2022
Gene Lieb, and the entire KIA service department are the best!
5 out of 5
10/15/2022
Very happy with the work done on the car. And love driving it.
5 out of 5
10/15/2022
Kia and James give EXCELLENT SERVICE! The site is very comfortable and Kia staff very friendly.
4 out of 5
10/15/2022
First class operation neat and clean waiting areas staff was on the ball and did what they said they would do
5 out of 5
10/15/2022
He was wonderful! Very very nice. Kept me abd the others waiting constantly updated.
5 out of 5
10/15/2022
Great Service thank you
5 out of 5
10/15/2022
He was very helpful he was the best
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