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Service Center Review Summary
3 out of 5
11/21/2022
Oscar is the only person that has ever actually helped me at the dealership. Every time I call I have problems and it makes me not want to bring in my car ever. I knew the thing I needed to get fixed was under my warranty but was told by workers there I would have to pay over $500.
Oscar didn’t give me any problems, he knew the information that was needed unlike the other staff that sits with him in the front or the girl who makes appointments.
I’m glad I finally got the right experience at that dealership and I know it wouldn’t have happened if he wasn’t there.
5 out of 5
11/21/2022
Dominique was extremely helpful to me and very professional. I appreciated all her work to resolve the issues with my car.
5 out of 5
11/20/2022
They are so nice and friendly in the service department it is a pleasure to go in there. Even if the payment hurts. Haha
2 out of 5
11/20/2022
Sat for 4 hours for an oil change. Was the 1st customer in the service center and watched multiple people come and go while I sat there. Very poor communication. I felt as though the lack of communication was deliberate. I will not be back with my Kia!
5 out of 5
11/20/2022
Jonathan was very attentive and courteous.
5 out of 5
11/20/2022
Everything went well.
5 out of 5
11/20/2022
Adam was fantastic
5 out of 5
11/20/2022
Jonathan was awesome. Thanks!
5 out of 5
11/20/2022
Customer service was awesome
Fast and friendly
Very happy with the service
Awesome work!
Michael is an awesome guy who help me out and friendly
5 out of 5
11/20/2022
Very friendly and kind. Thank you for the awesome service
5 out of 5
11/20/2022
Oscar was very helpful and made sure I was informed of all services my car would need. He is very friendly and provided great customer service.
4 out of 5
11/20/2022
There is a KIA dealership in Glendale, very close to me, and I prefer your facility over there’s. Thank you.
4 out of 5
11/20/2022
Katie was so kind and helpful and as she was the only person i interacted with, contributes to the reason I would come back to the dealership again. I watched her be patient with the other customers when they were rude and she was quick to answer questions professionally and friendly. Thanks Mr. Matt blatt and Katie for great service
5 out of 5
11/20/2022
Always a pleasure dealing with Anthony!
5 out of 5
11/20/2022
Anthony Mazzocco is an amazing representative! He is very friendly and very helpful! That's every time I walk into Kia of Bedford!
5 out of 5
11/19/2022
Great service on every visit, staff is very friendly.
5 out of 5
11/19/2022
Great customer service by Adam
5 out of 5
11/19/2022
Me. Conway was very knowledgeable about what was needed for my vehicle. He made sure each item was addressed and even walked me to my vehicle. Great customer service!
5 out of 5
11/19/2022
Very professional and helpful.
4 out of 5
11/19/2022
Ms.Waldron was very polite and very friendly easy to talk and very professional a valuable asset to your Company was very prompt with the results of my situation a job very well done all around the board she is definitely a bright spot to your growing establishment great person with a exceptional bright future thank you so much Matt Blatt kia for resolving my situation with my vehicle I really appreciate it very much!!!
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