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Service Center Review Summary
5 out of 5
12/31/2022
Micheal is the best!!
Always takes care of his customers get you in and out of there quick and make sure your service is done thank you Michael for everything you do for me and all the customers
5 out of 5
12/31/2022
Great service !
5 out of 5
12/31/2022
Always great service
5 out of 5
12/31/2022
Excellent service
4 out of 5
12/31/2022
Jeff without a doubt is the kindest, who understands your problem because he listens and gets the problem solved.I have interacted with him 3 times and honestly have found him courteous,in person & phone.I don't know Jeff personally but he is a TRUE ASSET to your Kia Team. Sincerely, Bill Carrier
5 out of 5
12/31/2022
Jeff is knowledgeable and always very courtesy.
5 out of 5
12/31/2022
Very professional..
5 out of 5
12/31/2022
Emily was fantastic Nikki also always a treasure
5 out of 5
12/30/2022
Matt was great in keeping me updated on my car's status and repair. Everyone was incredibly professional, and the work was completed in a timely manner. Thanks!!
3 out of 5
12/30/2022
It ended up to be more expensive then previously quoted, but other than that everything went well.
1 out of 5
12/30/2022
Communication was horrible I had to call to get updates on my car. No one even called me when it was completed I had to call to see if it was ready. When I called they already had the information on what was wrong and needing an okay to move forward so if I didn’t call how long was it going to take. Would I have had to wait another day? It’s bad enough I had to leave my car overnight. Why is it if you make an appointment for one day like I did for Wednesday you have to wait until the next day for your car to be looked at?! It seems pointless to have appointment if my car wasn’t even worked on the day I scheduled which was over 3 weeks out to begin with. If I drop off at 7am and have until 6 pm seems like more could have been done. Also when calling the service department 15 minute hold times is unacceptable.
5 out of 5
12/30/2022
Michael is always so helpful, welcoming and genuine.
He's always so busy and still makes it personable each visit.
4 out of 5
12/30/2022
Very happy with the performers of Oscar. Communications was great and he made sure that I was taking care of at the showroom floor and after my vehicle was service to make sure I had a ride back to pick up my car. This dealership has come a long way from when I first experienced car trouble and issues I went through I am very pleased with this dealership and with Oscar
5 out of 5
12/30/2022
All went well in a timely manner
5 out of 5
12/30/2022
Fast and courteous.
5 out of 5
12/30/2022
Great service as always! Happy New Year!
5 out of 5
12/30/2022
Great job guys
4 out of 5
12/29/2022
Jonathan was extremely helpful and professional. It is because of employees like him that I continue to return to the dealership.
4 out of 5
12/29/2022
Michael Connolly is always pleasant and had my vehicle thoroughly assessed to ensure my safety. 100.000 mile service. Repair of hoses for the wiper fluid receptacle, new spark plugs, and brakes. Now my car is good to go for 2023.
All in one day to save me time. He is great. It is always pleasant to see him there when I arrive.
5 out of 5
12/29/2022
Jeff is simply the best. Always friendly, courteous and professional.
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