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Service Center Review Summary
5 out of 5
1/23/2023
Jacob was very courteous, friendly and Customer oriented employee made sure he answered all our questions and insured that the work was done properly. This is an excellent employee. Very happy with KIA Covina. Thank you.
5 out of 5
1/23/2023
Always a pleasure to see Mike… friendly and very helpful, makes you feel like family….
4 out of 5
1/23/2023
Emily is an awesome young lady did a great job caught my car in and got me out the door quick thank you Emily have a great day
5 out of 5
1/23/2023
Matt is always helpful and explains service tasks that need to be completed .
4 out of 5
1/22/2023
????
5 out of 5
1/22/2023
very helpful
4 out of 5
1/22/2023
It took a little longer then I thought it would. But I’m very pleased to finally have it serviced. Ty
4 out of 5
1/22/2023
Doninique was friendly, approachable and knowledgeable. I had a great service experience due to her involvement. She kept me informed throughout the process, answered any questions I had and took care of everything. She went above and beyond to ensure I had a great customer experience. I appreciate all her efforts - including getting me a ride home when I added extra services. Thank you Dominique! Well done.
5 out of 5
1/22/2023
Appreciate the quick service and vehicle pick up!
5 out of 5
1/22/2023
Very nice people to deal with great service
5 out of 5
1/22/2023
Dominique was a pleasure to work with. 100% satisfied.
5 out of 5
1/22/2023
kia of Bedford has some of the nicest staff I've ever experienced! I've been with Kia since 2016, and I've never experienced anything different. Anthony is always super warm and welcoming! And he is great at communicating with customers every step of the way!
5 out of 5
1/21/2023
Service writer Michael was excellent Danielle in parts and the parts manager were outstanding and Angelica at the reception desk was also very accommodating and helpful
1 out of 5
1/21/2023
Bad service. No attention to detail. It all starts from the top. There are no bad employees, just bad management. Keep your word and do what you say you are going to do. Don't wait until the customer catches your errors and then you want to fix the issue. Very unsatisfied.
2 out of 5
1/21/2023
Recall seemed to be handle quickly, but ended up waiting an additional 40 minutes for the car to be wash.
5 out of 5
1/21/2023
Great experience
5 out of 5
1/21/2023
Everybody’s helpful and friendly. Thank you.
4 out of 5
1/21/2023
I’m not sure I would even consider a trade but I am curious what value you would put on our vehicle
5 out of 5
1/21/2023
Always a great experience!
5 out of 5
1/21/2023
Great service all around
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