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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/25/2023
Appointment was very smooth and I appreciated the call advising when car was done.
4 out of 5
2/25/2023
Torey was very polite and friendly absolutely one of your best employees good help is definitely hard to find and torey is exceptional at her job didn't have wait long and I really appreciated that very much thank you very much for helping me
5 out of 5
2/24/2023
Joe was courteous and very helpful. Service visit was smooth and efficient.
5 out of 5
2/24/2023
Jeffery and Gene always do a great job. I will be happy to tell them about the 5 star service I receive from everyone.
5 out of 5
2/24/2023
Expensive, but service was done efficiently and quickly.
5 out of 5
2/24/2023
I was treated very well!!
4 out of 5
2/24/2023
Sure it was fast and painless courtesy drop offs and pick up. Can't ask for too much more.
2 out of 5
2/24/2023
It should NEVER take over 2 hours for a Oil Change, you must do better for your customers
5 out of 5
2/24/2023
I love the service at Kia, you can’t beat it!
Thank you for the friendly, Knowledgeable service.
1 out of 5
2/24/2023
It was terrible a 2 hr wait for a oil change when I had an appointment never again
4 out of 5
2/23/2023
Torry was awesome! The service dept at KIA always provides a premium experience! THANK YOU!!
5 out of 5
2/23/2023
Service was done quickly. All employees were very friendly and helpful.
5 out of 5
2/23/2023
Mr. Gene Leib has always been pleasant to deal with. I have had my car serviced there on three or four occasions and Mr. Leib has been the one who has always taken care of me. In my opinion, Mr. Leib is a stellar employee and definitely an asset to your company.
3 out of 5
2/23/2023
Vicki- at the front who took my info was great. The wait was longer than I thought. She quoted me 2 hours. Car wasn’t done until over 3 hours. Just an oil change. I made an appointment and all.
1 out of 5
2/23/2023
I had a 130 appt. They told me I had to wait until 4. They came back sooner saying it was a cancelation. Then I waited 3 hours for a one hour job. I go looking for an update and they tell me your vehicle has been done 2 hours ago. They couldn't find the paperwork or the key! Eventually I got my truck back. Very disappointed with the service I received
5 out of 5
2/23/2023
I am always pleased with the Service Department!!!
2 out of 5
2/23/2023
Jacob F. Was not a qualified/ experienced service desk Tech. No communication from him returning my calls , and no communication on the status of my car being looked at, for the symptoms my car was experiencing
4 out of 5
2/23/2023
I had Anthony in service that took my information
5 out of 5
2/23/2023
Great service
5 out of 5
2/23/2023
Great service and friendly staff!
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