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Real Reviews From Verified Customers
Service Center Review Summary
4 out of 5
6/29/2023
Michael was very kind, professional and knowledgeable. I will be servicing both of my KIAs at the Covina location because of his excellent service.
4 out of 5
6/28/2023
Everyone is spectacular
4 out of 5
6/28/2023
Second time working with Lexi. She patiently answers all my questions. Very satisfied in my dealings with her.
4 out of 5
6/28/2023
I appreciated all the help on questions I had about my car. I am still learning things about it.
5 out of 5
6/28/2023
He has great customer service ????????????????
5 out of 5
6/26/2023
Lexi Hunt is very professional in her service. She answered all my questions and did a great job overall.
5 out of 5
6/26/2023
Good customer service extremely satisfied
5 out of 5
6/26/2023
Service was great as always matt in service is so helpful and takes great care of me!!!
5 out of 5
6/26/2023
Good job
4 out of 5
6/26/2023
Michael is great with the customers. I just love how personable he is and he knows what he is doing ??
5 out of 5
6/26/2023
The Covina office is the best in my opinion. Staff is friendly, respectful, courtesy, they all make you feel so welcome. I would recommend Covina office to everyone. Keep up the good work!
5 out of 5
6/26/2023
Received honest, good service
4 out of 5
6/25/2023
Emily was perfect. She Explained everything very clearly & listened to our concerns. She was great! but i wasn’t happy with the manufacturing decisions of the awful tires they put on the car to begin with. Read up on them and no wonder they wore so fast but. Nothing I could do about that. They should have put a spare on the car and not let me leave with the screw in my tire. But I made it home.
5 out of 5
6/25/2023
Service was very good
5 out of 5
6/25/2023
Customer service, wait time was quick and easy. Thanks
5 out of 5
6/25/2023
So satisfying
5 out of 5
6/25/2023
Thank you
1 out of 5
6/25/2023
Took nearly five hours to put 4 tires on. Shameful.
1 out of 5
6/24/2023
Vehicle was purchased in September and has a compressor that needs to be replaced. It took 3 hours to find that out and I was told they have no idea when the part will be in but they will call me. I was also told a had a nail in my tire and needed a new tire which was not true. It was a small screw which did not go into the tire.
5 out of 5
6/24/2023
Emily was excellent!!!!
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