Kia My Service

Matt is a great representative

Fast Quick Kind and Caring

I was quoted 4 hours for service + recallls. And I asked, it will definitely be done today, knowing I needed a car the next day. Luckily I decided to get a ride home. I kept calling to see when my car would be ready finally got a call around 7pm (dropped my car at 12pm) saying wasn’t going to be ready. I demanded a car bc I have to take my son to school, so meanwhile we had to get our 2 kids 1 and 4 yr old in the car at 8pm to go get a rental. Then the next day I found out parts needed to be ordered so everything didn’t even get serviced on my car….so in my eyes the day before you all should have known my car wasn’t going to be finished especially if parts needed to be ordered. So i feel like nobody was being honest about when my car would be done. Would have been way more convenient picking up a rental at 4-5 pm than 830pm at night with 2 kids past their bedtimes…

Matthew was very pleasant and helpful! He took his time and explained things to me. My service was done in a very timely manner as well

Suggested services that are not needed or have already been provided Had to come back to repair a recall item. Had to come back to repair a bushing both covered under warranty instead of taking care of in one appointment. We expressed concern on another item but could not address suggested we come back in another appt. Didn’t tell us about a repair until we were picking up car. Service not good.

I appreciate the good service.

Great Customer service, was very helpful and friendly .. You should have more people like her :)

I had a lot of questions about my new Seltos and Michael had answer sI let the Dealership with a big smile and relieved.

Wonderful service

Lexi Hunt was Amazing from the beginning to the end !!! She deserves a big raise!!!!

Was very pleased with the service, the time George gave was 1.5 hrs. To complete and that was spot on. Also they washed the car. Job well done.

I have been bringing my Kia in to Matt Blatt for 4 years and have always left satisfied with the service and experience with my appointment. Matthew was very thorough and accommodating.

Wish you allowed checks

I like the way they are ready to take your car back. They let you know something is wrong and try to fix it while you are there. Great service very professional

Emily was very attentive. She kept me informed on status of my Kia.

Thanks

Do NOT contact me

I was very satisfied with the service

Emily was very thorough, pleasant and professional.

Excellent