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Service Center Review Summary
2 out of 5
11/14/2023
The service rep was very polite and courteous. However what should have taken one hour or so for oil change, took approximately 2 hours or more. Service rep was very apologetic. In addition, I asked if all fluid levels were topped off and when we inspected wiper solvent, we discovered it was still low. Overall not particularly satisfied with my first service experience.
5 out of 5
11/14/2023
Dominique was very friendly and professional.
5 out of 5
11/14/2023
Matt did an amazing job keeping me informed about my car. He also went above and beyond when I needed help with getting my phone hooked up to my car. Thanks Matt
5 out of 5
11/14/2023
Everyone was professional and I had coupons to help make the experience even better. Everything was done quickly and I would highly recommend to anyone to come here for service.
5 out of 5
11/13/2023
Quick and easy and very courteous
5 out of 5
11/13/2023
Matthew was awesome. He explained everything thorough. He is definitely an asset to the company. Because he was definitely a total professional and everything he was doing with me. Made the experience very much nicer than expected.
5 out of 5
11/13/2023
Everything went smoothly
5 out of 5
11/13/2023
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5 out of 5
11/12/2023
It was a wonderful experience very happy with the service department
5 out of 5
11/12/2023
She was great
5 out of 5
11/12/2023
As always, service department was awesome! It like I know when I get there I’m going to see smiling face and top of the line service. I love your service department! I tell everyone about it! ??????????????????
2 out of 5
11/12/2023
Call me ****-****-xxxx
3 out of 5
11/12/2023
I need to get my reverse lights checked. They are not coming on! Thx!
2 out of 5
11/12/2023
Female taking reservations over phone very rude felt like I was bothering her i explained online reservations not working. Also was not kept up on the status of my vehicle only received text it was being washed had to go to service desk after seeing my vehicle being parked.
4 out of 5
11/12/2023
Everyone was very nice had a smile on there face and I was expecting to be there along time but no I was out of there within 40 min ty job well done and a great staff
5 out of 5
11/12/2023
Always excellent service from Michael.
1 out of 5
11/12/2023
I was there four hours for an oil change
5 out of 5
11/12/2023
Michael was very pleasant and helpful. He was upfront regarding the price and he let us know when the vehicle was complete. Great customer service!
1 out of 5
11/12/2023
There seems to be a disconnect with the technicians in the back and the service guys in the front. I was given a call at 3:00 and I said go ahead with the work he said he would take another hour I said okay I went back 2 hours later because I never got a call and they didn't even take my car back to do the other service part so I had to wait even longer it's a very long wait when I only have one vehicle and so I had to rely on someone else to keep me busy around town until my car is done so it was a long day. I understand work can take a while but there is an extra 2 hours that the car should have been done and not sitting there because of the disconnect the technician never got the car from the parking lot to do the light socket.
1 out of 5
11/11/2023
Matthew was exceptional.
The technicians seemed to cause more roadblocks than necessary which caused an almost 2 hour wait time for an oil change. In which I still need to come back because the oil light was not reset.
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