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Service Center Review Summary
5 out of 5
1/12/2024
I love how Emily kept me in the loop.
1 out of 5
1/12/2024
No the oil filter leaked because it was not installed properly. I had to have the care toad. The communication was terrible about the car status all day. Finally Katie and Torey got it fixed . I lost a whole day without my car. Then had to clean up the mess of oil in my garage. The person who tried to install the oil filter is not competent to work on cars.
4 out of 5
1/12/2024
Although I thought my first 2 oil changes were free
They were not ????????
4 out of 5
1/12/2024
Always surprised to be greeted by name and enthusiastic service. How does she do it?
5 out of 5
1/12/2024
Thank you for the great service! Matt Didonato is the man!!!
4 out of 5
1/11/2024
Thank you for the great service Matt. I stupidly forgot to mention a problem I’ve had with the light switch for at least a year or so. Put very simply, when the lights are fully in the off position they are staying on. When they are on auto they work fine and turn off normally. If you can contact me to arrange a booking to have this looked at I’d much appreciate it. Kind regards, Nick J
5 out of 5
1/11/2024
Lexi was phenomenal! She was professional, friendly and prompt in her service. Also provided accurate updates on the status of my warranty work…great job.
Would also like to recognize my courtesy driver George. Very engaging and friendly staff member.
5 out of 5
1/11/2024
Michael Connelly always provides exceptional customer service. You are fortunate to have an employee like him because I don’t normally come across people like him.
5 out of 5
1/10/2024
Lexie was very informative and kept me posted. Very satisfied.
5 out of 5
1/10/2024
Michael was knowledgeable and polite. He answered all my questions and made my experience Kia a pleasant one.
5 out of 5
1/10/2024
This is why I bought my kia here love the service mike was so HELPFUL
5 out of 5
1/10/2024
Muy buena atención gracias ????
4 out of 5
1/10/2024
Fast - Friendly -Service.
Waiting room was a little chilly.
5 out of 5
1/10/2024
Lexi Hunt Is An Outstanding Service Member You Have Working For You She Goes Beyond Her Position To Make Sure You Are Happy. I Give Her 10 Thumbs Up And Will Continue Doing Service With My Vehicle With Lexi Hunt She Is The Best.
1 out of 5
1/10/2024
Emily did nothing wrong. The Jeep I just purchased from Matt Blatt Kia has a turning off issue. I was told that if they cannot replicate the issue at the dealership, there is not much that can be done. I was sold a vehicle that potentially has a serious issue. This has to be fixed. It does not happen every time the vehicle turns on. I waited at the service station for 3 hours and all that was done was a bulb was ordered and my breaks were looked at.
5 out of 5
1/9/2024
Matt Park kept me updated on my vehicle. Awesome customer service
5 out of 5
1/9/2024
Quick, comfortable and pleasant….couldnt get much better.
5 out of 5
1/9/2024
Thank you for such great customer service!
5 out of 5
1/7/2024
He was very helpful and accommodating. He provided me with information about what was needed for my car and helped me make the decision for work to get done on the car.
5 out of 5
1/7/2024
Everything was great & Michael was very helpful.
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