Click to Zoom
Share
Photos
Service Center
Real Reviews From Verified Customers
Service Center Review Summary
1 out of 5
3/11/2024
George was very difficult to work with. My dad and I felt like our questions and concerns were being dismissed. We had to press the issue over and over again and we’re finally heard. We just want are vehicle to be fixed. It has been burning oil for a while now and nobody wants to do anything about it. We are now doing a burning oil test.
5 out of 5
3/11/2024
U welcome,very happy with the service Mike do for me thank u
5 out of 5
3/11/2024
A big thanks to Eric for his great customer service.
5 out of 5
3/10/2024
None at this time
5 out of 5
3/10/2024
Excellent, professional service, thanks!
5 out of 5
3/10/2024
Excellent customer service! Thank you
4 out of 5
3/10/2024
Mike by far is your “Go To” guy!
Knows his stuff and never ever has he tried to upsell me.
From drop off to pick up, Mike keeps you informed.
Thanks Mike!
5 out of 5
3/9/2024
The car was completed ahead of schedule which was a pleasant surprise. Car was washed too
2 out of 5
3/8/2024
Please don’t contact me
4 out of 5
3/7/2024
I bought my Kia vehicle brand new in 2023 from Kia of Irvine. I was hoping on getting a free complimentary oil change. I was surprised that I had to pay $130 for my first aervice.
3 out of 5
3/7/2024
George always has patience with me as a deaf person and makes sure I understand what's going on with my vehicles. I really appreciate that he called my warranty to see if they cover the passenger seat switch.
5 out of 5
3/7/2024
Friendly and knowledgeable people.
5 out of 5
3/6/2024
Matt was excellent.
2 out of 5
3/6/2024
I did not like the service today because I did not feel satisfied with the feedback you guys gave me. My truck problem was not resolved.
5 out of 5
3/6/2024
He is Great I'm 82 and love him
2 out of 5
3/6/2024
Regarding certain recommendations and car performance before and after visit .
1 out of 5
3/6/2024
This is the first time I ever had a bad experience at Kia West Covina I was left waiting I think hour and a half to two hours before they let me know my car was ready. I was told they called me and left me a message on my phone. I was sitting in the lobby, but I had no messages And no missed calls. Yes I was looking at a car but I did tell the salesman that I wasn’t here to buy a car today. It was only here for service was that part of the issue I don’t know I got in at 8 o’clock I didn’t leave till one.
5 out of 5
3/5/2024
Matt was great! He kept me informed about my vehicle and had excellent customer service. Thanks so much!
5 out of 5
3/5/2024
Carl and the Kia service department team was prepared and very efficient during my recent maintenance appointment.
5 out of 5
3/5/2024
Matt was excellent! Very professional and efficient! I had an amazing experience thanks to him!
Loading...
Service Center Address
Service Center Hours
Service Center Directions
Service Center Article
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort
Service Center Specials
Social