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Service Center Review Summary
5 out of 5
7/5/2024
Thanks
5 out of 5
7/5/2024
Thanks for your help
1 out of 5
7/5/2024
Tryed to sell me on engine performance oil treatment to remove carbon from engine. I called Kia Corp. They looked it up and "Stated that type of treatment is recommended if engine is using oil and vehicle must be left overnight." The vehicle only has 14700 miles. Left finger prints on hood.
4 out of 5
7/5/2024
Job well done, very satisfied with customer service rep Matt, only issue is my appointment was for 1:00PM yet my car wasn’t ready until 4:30 wait time way to long for an oil change. 2nd issue is excessive oil consumption need to add a quart of oil every 350 miles. Car does not smoke or leak oil.
4 out of 5
7/5/2024
I've been driving KIAs for over 20 years and was very satisfied. My 2012 Forte has been the best with no major problems. Thanks!
5 out of 5
7/4/2024
Awesome service with Mat. Matt deserves to get recognized by the management for his great customer service.
5 out of 5
7/4/2024
Very professional and great customer service
5 out of 5
7/4/2024
Love My Sorrento and Really Love LIFETIME KIA awhile Keeps Everything In Its Best Condition! Great On Time Service Department and Staff!!
5 out of 5
7/3/2024
Great people!! Great service!!!
4 out of 5
7/3/2024
Matt is always very helpful and straightforward. Disappointed in the cleaning of my car. Received my car back more dirty than when I took it in.
5 out of 5
7/3/2024
The service dept is always helpful and are all around great.
2 out of 5
7/1/2024
I went in for service, my wheels have locks, and for the second time in a row the mechanic or whoever rotates the tires was not able to figure out how to rotate my tires!!! Even after i clearly explained to George Arroyo that one lug nut has the lock and the rest are regular lug nuts. I told George to make a note! They come back and tell me the lug nuts are warped. The guys in the shop are supposed to be trained professionals! Right! How can this not be figured out!!! 1 time understandable, ok but 2 times and with directions! Is it because I already paid off my note to Kia, I don’t deserve the same service as customers who are still making payments!
5 out of 5
6/30/2024
Great service
5 out of 5
6/30/2024
Matt was an excellent service representative and satisfied my needs and took care of our question and Service request
4 out of 5
6/30/2024
I will be back soon
1 out of 5
6/30/2024
On the report there were things mentioned that could improve my vehicle and I was nis not told about ut
5 out of 5
6/30/2024
Thanks for your dedicated service for all you do.
4 out of 5
6/29/2024
Thanks Michael in making sure I can get the car back in time and also taking care of the hiccup of the tire same day.
4 out of 5
6/29/2024
Top notch service team.. from phone greeter to service advisor to service specialist to shuttle driver. Hats off!
5 out of 5
6/29/2024
Good and fast service
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