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Service Center Review Summary
1 out of 5
9/25/2024
My window were not cleaned, and my vehicle was not vacuumed.
5 out of 5
9/25/2024
Great Experience service work done timely!!! Ty
5 out of 5
9/24/2024
Customer service was amazing.
I love the new video updates. Let’s me know my car is in good hands
4 out of 5
9/24/2024
Mr. Perez was very patient and answered all of my questions. Need more people like Mr. Perez.
5 out of 5
9/23/2024
George explained everything to us and made it very understandable.
5 out of 5
9/23/2024
George was great!
5 out of 5
9/22/2024
Professional and friendly
5 out of 5
9/22/2024
My appointment and service was on time. Also was promised a completion time and the repairs were finished sooner, thank you
5 out of 5
9/21/2024
Matt was very communicative and easy to understand. He was always ready and able to answer any questions I had at any time. He also anticipated my need for a check in to see how things were going and reached out first at times. Great service from Matt.
5 out of 5
9/21/2024
Thank you for your services
5 out of 5
9/21/2024
Michelael went above and beyond and was so professional and knowledgeable. I would not hesitate to take my vehicle again.
2 out of 5
9/21/2024
First: He never texted nor called me to let me know my part was in! Two months latee i came in and made an appointment for today at 11:00am! It was a fuse needed to complete recall requirement and i was stuck waiting over two hours!! No communication until I went to desk to ask. Poor customer service rxperience.
5 out of 5
9/20/2024
Completely satisfied
2 out of 5
9/20/2024
The person who helped me check in the car was very helpful.
Waited 5 hours for an oil change was ridiculously. To call to who ever to check on my warranty was ridiculous also. They never did that before. This was ridiculous waiting for 5 hour for an oil change. What was the use of making an appointment.
4 out of 5
9/20/2024
Other than it took a little while for the the right part, once it came in everything went fine. Thx Michael for all your help.
4 out of 5
9/20/2024
Thank u! Kinda bummed the car washing is not being offered anymore!
3 out of 5
9/19/2024
.
5 out of 5
9/19/2024
Excellent!
5 out of 5
9/19/2024
Muy buen servicio y un trato amable gracias
5 out of 5
9/19/2024
The only reason I go to Covina Kia is that
I get excellent service from Mike Conelly.
I am always happy with the service I get.
Thank u
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